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Front of House Supervisor, Letchworth Garden City
Client:
Location:
Job Category:
Other
EU work permit required:
Yes
Job Reference:
a7ef9b9700c9
Job Views:
3
Posted:
24.04.2025
Expiry Date:
08.06.2025
Job Description:
Lounges are special places, made so by the brilliant people who run them. As a Supervisor, you'll support the management team to maintain this brilliance, delivering 14 great shifts with your team to ensure every customer leaves happy, thanks to your supervision.
It's all about the bustle. You'll lead from the front, setting a high pace for the team so everyone delivers on time, every time. You'll be detail-oriented, never settling for second best, aiming for your Lounge to be the place to go for the local community. This role is demanding, but you have what it takes.
The Good Stuff
* Tips shared equally across the team, based on hours worked
* Staff food on every shift, regardless of hours worked
* 50% discount on food in all three brands from day one
* 28 days holiday (including Bank Holidays) pro rata
* Competitions and incentives, like all-expenses-paid trips with our suppliers
* Christmas and Boxing Day off
* The best staff party - Loungefest
* Emotional and practical support via the Licensed Trade Charity
* Power over your pay with Wagestream
* Company pension scheme
* Long service awards
* Great opportunities for personal development and career progression in a fast-growing business
What you'll bring:
* Experience as a Supervisor, Team Leader, or an experienced front-of-house team member ready to step into management, with a background in restaurants, bars, cafés, or coffee shops
* Experience working in a bar environment with serving freshly made food and drinks
* A natural talent and passion for hospitality
* Extremely driven and persistent in overcoming challenges
* Good literacy skills and excellent attention to detail for reporting on KPIs
* Good communication skills with the ability to build rapport and trust
* Self-motivated, able to work at pace with limited supervision, even under pressure
* Strong knowledge of sales building, sales and labor forecasts, paperwork and reporting, recruitment, HR, and NPS best practices
If you want to find out more about us, follow us on LinkedIn or @life.at.loungers on TikTok and Instagram
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