Title: Administrator
Location: Colchester
Salary: £26,00 - £29,000
Days/ Hours of work: 9am - 5pm
Benefits
* Onsite parking
* 23 days holiday + bank holidays
* Annual reviews
* Great progression opportunities
* Great onsite training
* Company socials
The company
Our client is a well-established and growing company who is dedicated to providing exceptional client services. The team works collaboratively to ensure client satisfaction and operational efficiency. If you are looking for a new and challenging position then this could be the right opportunity for you.
Duties
1. Accurately produce and process client quotations and instructions in line with SLAs.
2. Liaise with clients via phone and email, promoting services, providing support, and arranging appointments.
3. Coordinate with clients to arrange access and update the electronic database.
4. Assist other departments, ensuring seamless operational continuity.
5. Provide high-level customer care, reflecting the business image.
6. Manage email inbox to comply with SLAs.
7. Support Client Services Teams to achieve company targets.
8. Compile and analyse updates and reports on work progress and issues.
9. Promote services and support existing clients.
10. ...