Please take a moment to research Dot Dot Loans and provide a brief explanation demonstrating your understanding of our business.
Dot Dot Loans is seeking a motivated Customer Service Representative to join our on-site team.
This entry-level role is perfect for individuals starting their career in financial services while providing top-notch support to our clients.
Responsibilities:
• Assist customers in-person, over the phone, or via email with inquiries and account management.
• Process payments and help with account setup.
• Provide accurate information about products and services.
• Update and maintain customer records in the system.
• Handle customer complaints professionally and escalate when needed.
Requirements:
• Strong communication and interpersonal skills.
• Basic computer skills; training provided for specific tools.
• High school diploma or equivalent (no prior experience required).
• Ability to commute to our office and work on-site during business hours.
What We Offer:
• Full training and career development opportunities.
• Competitive salary and benefits.
• A friendly and supportive work environment.