Ensure that the Facilities Management, (FM First), andMobile Task Management Systems are kept up to date andaccurate in terms of calls logged and completed, and thatnotes and supporting documentation are added to thesystem as necessary ensuring job feedback. Running off monthly activity reports in respect ofperformance for both reactive and planned maintenancework. Help plan and set up all preventative maintenance, (PPMs)jobs, both statutory and non-statutory.Respond to difficulties and faults raised by customers andusers of the Facilities Management Software systems. Organise priorities and deal with maintenance requests,providing call logging, analysis and resolution services forservice users in relation to all estates issues. Provides an efficient telephone helpline service, dealingwith requests from customers/clients for a range of servicesdelivered by the Directorate, i.e. building, engineering,waste management etc. Liaises with various Suppliers/Finance regarding raisingorders, invoice queries, payments etc. Processes stock/non-stock requisitions via Oracle system. Ensure adequate stationery stock levels are available andkept secure for the department. Ensures that monthly Staff Attendance Record is accuratelyrecorded and submitted within Health Roster in thenecessary timescales, including the coordinating ofadditional hours, on-call hours etc. for all departmental staff. Organise and keep up to date all departmental trainingrecords Provides training and mentorship to new starters andcolleagues as required, which includes discussion,explanation, shadowing and practical demonstration Manages correspondence within the department, openincoming mail, sort, collate and arrange distribution. Arranges meetings and manages appointments. Word processing of contract and other documents inaddition to general correspondence. To assist in the production of reports and carries out filing,photocopying and laminating of documents. Manages and develops filing systems within the department Develop and maintain effective working relationships withmanagers, colleagues, contractors and trust wide serviceusers. Provide managerial, technical and operational advisorysupport to the maintenance staff and contractors to theTrust. Provide operational advisory support to Trust staff andmanagers to ensure compliance with all safety standardsand procedures Replies to routine correspondence on behalf of themanagement team, prepare agendas, take formal minutesat meetings for distribution to external and internal contacts,research information for reports and pre-meeting briefings. Deals with verbal, written and face to faceenquiries/complaints across the range of services (i.e.engineering and building maintenance and general facilityissues) from patients, visitors and staff, in a diplomatic,sensitive and professional manner. Complicatedinformation to be communicated with various internal andexternal contact