Circet's Home division is looking for Fibre Engineers. Reporting into the fibre supervisor, the fibre engineer will work in a pivotal role installing and servicing FTTP and client CPE across multiple clients. The fibre engineer will be installing overhead and underground using both OR PIA and client-specific network. Activities will include using ABF equipment, plant equipment, backfill, and reinstatement within customer boundaries. Ensuring all H&S standards are being adhered to and the quality standards being met as per the client specification.
Responsibilities:
* Use and basic maintenance of a Works tablet, fibre splicing machine, Power Meter, Fibre Identifier, and Micro Scope
* Splicing within loss limits
* Installation of fibre passive as per the client specification ensuring quality is being adhered to.
* Reading and understanding the test results for troubleshooting purposes.
* Ensure company policies and procedures are followed
* Follow the company Incident Reporting procedure, reporting any incidents and accidents immediately
* Proactively address customer enquiries, resolve issues, and obtain customer feedback
* Provide support and guidance to Fibre Engineers to ensure timely and quality service
* Support Company teams in the achievement of deadlines
* Maintain a positive and healthy relationship with various teams to ensure customer service effectiveness
* Participate in training & upskilling of Fibre Engineers and be a role model for Junior staff setting an example
Requirements:
Education /Qualifications:
* GCSE grade or Scottish equivalent
* SA001, SA002, S8
* IPAF 1b
* NRSWA unit 2
* Blown fibre
* Splicing
* Backfill and reinstatement
* Experience working on the Openreach network using PIA
Experience required:
* Demonstrable experience with a proven track record working in a networking engineering environment.
* Advanced knowledge of FTTP and FTTH technologies
* Working with optical transmission equipment from well-established sources
* Sound ability to diagnose problems with existing equipment and fix faults up to resolution.
* Ability to communicate fluently with customers and possess good customer service skills.
* Ability to interpret technical issues through the non-technical description provided by customers.
Skills and Abilities:
* Customer Focus
* Enthusiastic, passionate, patient, and a critical thinker
* Good logical skills and ability to prioritise tasks depending upon emergency situations
* Skilled at managing technical work in the field with little supervision
Physical requirements:
* The ability to lift objects regularly
* The ability to respond quickly to sounds
* The ability to see and respond to dangerous situations
* The ability to safely climb ladders while carrying 40 pounds
* The ability to bend and stretch with comfort
* The ability to work alone
* The ability to wear personal protective gear correctly most of the day
Job Types: Full-time, Permanent
Pay: £25,000.00-£32,000.00 per year
Benefits:
* Company pension
Licence/Certification:
* Driving Licence (required)
* SA001 - Overhead Safety (preferred)
* SA002 - Safety Underground (preferred)
* Street Works Card (preferred)
Work authorisation:
* United Kingdom (required)
Work Location: On the road
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