Customer Service Executive- Vehicle Funding
Location: Yorkshire
* £28,000 Basic Salary
* Company Bonus Scheme
* Company Car or Car Allowance
* Pension
The Company:
Our client is one of the most innovative automotive brands who have been creating and implementing creative vehicle solutions in the UK for nearly 30 years. They have a premium fleet of vehicles and have developed a highly competitive offering for both personal and business users.
The business has built a complete end to end offering throughout the value chain and therefore can tailor their offering to both car and van customers alike.
This is an incredible and rare opportunity to join a business that has gone through significant positive change recently and continues to operate at the premium end of the fleet sector.
The Role:
Own the Process. Deliver Excellence. Keep Customers Moving.
This role is vital in keeping everything running smoothly—handling orders, managing administration, and providing exceptional support.
What You’ll Do:
* Own the Vehicle Order Process: Manage orders from initial request to final delivery, ensuring accuracy and efficiency.
* Customer Support: Be the go-to contact for customers, keeping them updated and resolving any queries with professionalism and care.
* Administration & Coordination: Handle all related admin tasks, from processing paperwork to updating systems, ensuring compliance and accuracy.
* Liaise with Stakeholders: Work closely with suppliers, internal teams, and customers to guarantee a smooth order journey.
* Problem Solving: Tackle challenges proactively, identifying solutions that keep the process moving and the customer happy.
What You Bring:
* A customer-first mindset with a passion for delivering excellent service.
* Strong administrative and organisational skills with great attention to detail.
* The ability to manage multiple orders efficiently in a fast-paced environment.
* Excellent communication and problem-solving abilities to keep everything on track.
* Experience within the automotive, leasing, or fleet sector is a bonus but not essential.
If you’re a proactive and process-driven professional looking for a role where you can make a real impact, we’d love to hear from you! Apply directly or contact us on 0207 4594877 or email contact@ecwsearch.com.
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