Job Description
* 6 month contract within the public sector
* Onsite working - Titchfield base
* £16 per hour/£118 per day Inside IR35
* Must be eligible for SC Clearance
Field Technical Support Officer
Our public sector client is looking for a First Line Technical Support Officer to provide support to a number of teams. This will involve diagnosing and resolving various technical issues for members of staff who are working remotely within the field. You will also be responsible for helping build, test and dispatch equipment for new and existing staff.
Key Skills and Experience
* Experience in identifying, troubleshooting, and resolving user requests/incidents.
* Excellent communication skills with the ability to instruct and explain information simply to a non-technical audience.
* Experience of working with a range of Microsoft 365 services
* Ability to work independently and prioritise workload.
* An awareness of data security principles.
Day to Day
1. Diagnose technical issues affecting remote members of staff.
2. Provide technical guidance on all aspects of interviewing work.
3. Test new equipment.
4. Support, when necessary, with building, testing and dispatching equipment, as well as manage...