Job Description
Azure Virtual Desktop (AVD) Subject Matter Expert (SME)
Location: Remote/Gloucester
Job Summary
Our clients are looking for a UK SC Cleared Azure Virtual Desktop (AVD) Subject Matter Expert (SME) to lead and support the design, deployment, and day-to-day operation of AVD environments. The ideal candidate will bring extensive hands-on experience with AVD, user support, and virtual desktop architecture. You will join a small, focused team supporting a secure AVD environment with on-call responsibilities shared equally across three engineers.
Key Responsibilities
1. Design, implement, and manage secure and scalable Azure Virtual Desktop (AVD) environments.
2. Serve as the SME for all AVD-related technical matters including architecture, best practices, troubleshooting, and user support.
3. Administer and optimise AVD environments including Host Pools, Resource Groups, Virtual Machine Images, App Access, and User Access.
4. Manage user profile solutions using FSLogix and cloud-based storage (e.g., NetApp or equivalent).
5. Provide dedicated support to end-users as part of a Virtual Desktop Support Team.
6. Perform regular monitoring, updates, and maintenance tasks to ensure high availability and performance.
7. Troubleshoot and resolve complex issues a...