Job Description
Job Title: Junior Claims Handler
Location: Bristol
Salary: £25,000
About the Company:
Step into a company that truly invests in its people. Our client prides itself on delivering exceptional service and positive outcomes for their customers while fostering a welcoming and inclusive workplace for employees. They value collaboration, transparency, and personal growth, offering a fun and supportive environment where you can thrive.
This is the ideal entry-level opportunity for someone looking to kickstart their career with a forward-thinking company. Enjoy perks such as a competitive salary, performance-based incentives, flexible working arrangements, and tailored training programs that will set you up for success.
Role Summary:
Embark on your professional journey as a Junior Claims Handler, where you’ll play a crucial role in managing a variety of claims. You’ll provide outstanding customer service and build expertise in claims handling, all while receiving top-tier training and mentorship.
This position is perfect for someone ready to take their first step into the world of claims management. It offers:
* A solid foundation for professional growth, with opportunities for progression
* Comprehensive training to help you develop your skills and confidence
* The satisfaction of working in a role that makes a real difference to customers
Key Responsibilities:
* Provide Excellent Support: Guide customers through their claims journey with empathy and care, ensuring positive experiences
* Learn and Grow: Gain hands-on experience in assessing claims, investigating evidence, and delivering fair outcomes
* Develop Communication Skills: Act as a reliable point of contact for customers, business partners, and internal teams
* Build Knowledge: Immerse yourself in the company’s products and policies to develop expertise and confidence
Requirements:
* A passion for delivering exceptional customer service, with a positive and proactive attitude
* A calm and patient approach, especially when handling sensitive situations
* Strong verbal and written communication skills, with a willingness to learn and adapt
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