Job Title: Learning Centre Assistant
Closing Date: 27/05/2025 23:59
Pay: Up to £5,194.81 which includes 5.83 weeks paid holiday
Hours: 10 Hours x 38 Weeks
Type: Part Time
Location: Worcester
The post is for 10 hours a week for 38 weeks covering Wednesday 12pm - 5pm and Thursday 9.30am - 2.30pm.
WHAT WE ARE LOOKING FOR:
To become a Centre Assistant in our Learning Resources department, we need someone who is supportive, a team player, and can work off their own initiative. The successful candidate will have the chance to acquire new skills and develop their abilities in a wide range of activities.
We have a variety of students from the surrounding area; we are a welcoming and inclusive community that champions diversity and equality across our college.
Although this position is centred on our Worcester campus, all applicants must be prepared to travel to our other campuses or surrounding areas if required.
WHAT YOU'LL BE DOING:
* Provide a comprehensive customer service for all Learning Centre users including answering enquiries via telephone, email, and face-to-face interactions.
* Carry out desk duties in the Learning Centres, including the issuing and returning of resources, shelving returned materials, general tidying of the Learning Centres, and taking payments for services such as printing, copying, and sale of stationery.
* Book groups in the Learning Centre as requested, liaising with the Timetabling Team, including for Thrive and Elements sessions. Monitor and report on attendance as required.
KEY ROLES AND ACCOUNTABILITIES:
* Provide support to students in the use of internal College systems, such as ProMonitor and Moodle.
* Assist students and staff in locating relevant resources in the Learning Centre both printed and electronic, including demonstrating the use of the catalogue and e-resources.
* Maintain and develop Learning Centre stock through the ordering, processing, stock-checking, and withdrawing of materials.
* Contribute to the maintenance and development of reading lists for individual courses collaborating with curriculum teams.
* Facilitate and deliver induction sessions in the use of the Learning Centre.
* Supervise and provide support to students working in the Learning Centre.
GENERAL ACCOUNTABILITIES:
* To commit to the safeguarding and promotion of the welfare of children, young people, and vulnerable adults.
* To participate in the College’s Performance Management Scheme and attend necessary training events.
* To actively support College Safeguarding, Equality, and Diversity policies.
APPLICATIONS:
A completed application form should be submitted. Curriculum vitae will not be accepted as a substitute. Completed application forms should be submitted by 25th February 2025 via our website at www.howcollege.ac.uk.
INTERVIEWS:
The Interview date for this post is TBC; short-listed candidates will be notified with the details for interview. The College reserves the right to withdraw a position before the closing date if the appointment has been arranged or is no longer required.
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