Office Administrator Location Gloucester Salary £13.00 per hour Full time Monday to Friday 8am -5pm Competitive salary with scope to train and advance within the business. Job description We are seeking an enthusiastic and self-motivated individual to step into the position of a Trade Office Trainee for our Doorsets and Ironmongery divisions. Keys skills. Attentive with a keen eye for detail and accuracy. Confident in receiving and making telephone calls. Have previous experience with Microsoft Word, Excel and Outlook. Organising paperwork. Excellent grammar skills Be comfortable in multi-tasking Be pro-active Office/Trade counter experience desirable but not essential Job requirements: Analysing information to provide a quote to contractors. Requesting additional information when required. Customer queries Receiving/taking telephone calls. Some face-to-face contact with customers. Full training will be provided. In this role the person will learn and develop their skills alongside current staff and will be placed on various online courses which will be an introduction to Doorsets and introduction to Ironmongery. This will then lead into further education which will lead to a Diploma course over a 2 - 3-year period once the introductory courses are completed. Experience in the Construction industry would be preferable, but not essential. During and after training, the individual must be able to: Pro-actively, follow up on quotations keeping a record Maintain relationships with current customers and develop new via cold call introduction. Receive and implement orders from Contractors Place orders on our computer systems and ensure they are received in a timely manner to meet customer expectations Pack products into orders and arrange shipment/collection. Develop and maintain customer relationships. Have an ongoing desire to develop and maintain product knowledge Exceed customer expectations Please forward your CV in the first instance Wright Staff are acting as an employment business in relation to this vacancy