We are looking for a dedicated MIS Administrator to join a well-established Adult Learning Service in Liverpool. Working as part of a dynamic team, you will play a key role in supporting the day-to-day operations of the service and ensuring the smooth delivery of administrative and clerical tasks. This is an office-based role where your organisational skills and customer-focused approach will make a real difference to our service and its learners.
* £14.40 LTD per hour inclusive of holiday pay
* 3 month initial contract with possibility of extension after this
* 35 hours per week (between 9am and 4:30pm)
Responsibilities
* Provide administrative support to senior managers, including distributing mail, photocopying, answering calls, and other clerical duties.
* Staff the service helpline, offering advice and information on courses and signposting students to relevant services.
* Input and reconcile data on various databases, including student records, financial data, and quality assurance systems.
* Assist with financial orders and produce basic financial and statistical reports.
* Support the creation of publicity materials, internal certificates, and weekly bulletins.
* Organise and attend meetings, prepare agendas, and produce minutes.
* Maintain compliance with health and safety legislation and contribute to the council's equal opportunities commitments.
Requirements
Essential Qualifications and Skills:
* NVQ Level 2 in English and Maths or demonstrated proficiency in numeracy and literacy.
* Training or experience in administration practices, customer service, and IT applications.
* Strong communication skills, both written and verbal, with the ability to work independently and as part of a team.
* Proficiency in data input and management, with experience in Management Information Systems.
Desirable Skills:
* Experience in clerical duties such as filing, photocopying, and telephone handling.
* Knowledge of Liverpool Adult Learning Service and council policies on equal opportunities.
* Familiarity with financial processes and statistical monitoring.
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