South Tyneside and Sunderland NHS Foundation Trust
An exciting opportunity has arisen to work alongside the Directorate Manager and Clinical Director within the General Surgery Directorate in the Division of Surgery. This role will largely involve the planning of diaries, preparing/attending meetings, and providing secretarial/admin support to the Directorate. Applicants are invited to apply for the post which is a full time permanent position.
Please note the Trust are not able to offer Skilled Worker Sponsorship for this role as it does not meet the UKVI threshold requirements. Applicants are requested to consider this when making their application. Please visit Gov.UK for further information.
Main duties of the job
The successful candidate will support the Directorate Manager, Matron, Senior Team Managers and Clinical Director within the General Surgery Directorate, as well as cross covering in the absence of other colleagues across the Division of Surgery. They will work closely with Personal Medical Secretaries and the Deputy Admin Manager in order to provide excellent and timely administrative services to our patients and customers. This is a demanding but very rewarding post, dealing with internal and external stakeholders, staff, patients and the public. This requires excellent communication and interpersonal skills and a friendly and approachable personality. Exceptional organisational skills are essential. The post holder will need to be flexible and work with colleagues to provide cover which meets service needs.
You must be able to demonstrate effective time management skills and an ability to act quickly when required. A sound general education including GCSE English, NVQ 3 (business/admin) or RSA/OCR 3 plus 2 years relevant experience are essential, as are experience of NHS office functionality and knowledge of IT systems/software packages. You will be responsible for administrative duties and accurately maintaining electronic information therefore sound IT skills is an essential part of the role. Basic Numeracy & Literacy Skills to Level 2 or equivalent are also required.
About us
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One Team One Trust - There are many reasons to work at our Trust. From our commitment to putting people first to our accessible services and award winning teams. We have a passion for research, innovation and tackling inequalities. We are committed to respect, fairness and civility and promote a compassionate, caring and positive culture / working environment.
We welcome all applications irrespective of people's race, disability, gender, sexual orientation, religion/belief, age, gender identity, marriage and civil partnership, pregnancy/maternity and in particular those from under-represented groups. Looking after our workforce's health and wellbeing is a priority for STSFT. We also provide access to high quality education, training, career progression and support. Flexible working is supported via the Trust's Flexible Working Policy.
The Trust employs around 8,300 people and provides a range of hospital services to a local community of around 430,000 residents. We also provide a range of more specialised services outside this area, in some cases to a population as great as 860,000. We offer our staff outstanding benefits - Fitness Centre (SRH), libraries at both hospital sites, chaplaincy support and access to a Childcare Co-ordinator to help staff with childcare arrangements.
Job responsibilities
PLEASE REFER TO THE ATTACHED JOB DESCRIPTION FOR FULL DUTIES OF THE ROLE.
The post holder will provide a range of administrative, secretarial and clerical support to the Directorate Manager and Clinical Director in pursuing the Directorate objectives.
Person Specification
Qualifications
* To be proficient in the use of Microsoft Office Packages e.g. Word, Power Point, Excel, Access, Outlook.
* Level 3 qualification in a relevant subject e.g. NVQ 3 in Business Admin, RSA 3, OCR 3 etc.
* Knowledge of Hospital Information system (Meditech).
* Knowledge of NHS Waiting Time Targets.
* Eager to learn.
* Able to work without direct supervision.
* Confidential and discreet.
* Positive and co-operative approach.
* Motivated.
* Flexible in terms of work responsibilities.
* Able to deal with difficult situations.
Skills
* Excellent, effective organisational skills.
* Ability to use Hospital Information system (Meditech).
Personal Qualities
* To work under pressure and to tight deadlines.
* To work independently or as part of a team.
* To deal effectively with patient enquiries.
* To use initiative to problem solve.
Experience
* Experience of organising and prioritising tasks.
* Experience in an office environment, working as part of a team to achieve deadlines.
* Knowledge of NHS systems and procedures.
Employer name
South Tyneside and Sunderland NHS Foundation Trust
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