Bank Project Worker Anglesea Road, Ipswich IP1 3PX £12.50 per hour Hours as when required Sanctuary Supported Living is delighted to be recruiting for a Bank Project Worker at our Service, Anglesea Road, Ipswich. At Sanctuary Supported Living, we specialise in delivering a wide range of personalised housing, care, and support services to help people across England to live as independently as possible. We’re a national organisation, but we’re not-for-profit and we think locally by putting our customers at the heart of what we do. We’re committed to being our best and helping customers to be their best, as we support them on their pathways for independence. No matter your job – delivering support directly or working in our offices to support our frontline teams – your work makes a difference every day. And working with us isn’t just another job. It’s rewarding, inspiring, exciting and it provides an opportunity to make a real, positive impact on people’s lives. Plus, we’ll support you in reaching your aspirations and career goals, through comprehensive training and benefits. The role of Bank Project Worker will include: Providing support to encourage our customers who have faced homelessness to maximise their own potential and independence Assessing customers’ needs by writing and updating support plans Being a first point of call to receive and direct all customer queries Developing relationships with customers, ensuring that customers maintain personal choice, privacy, and dignity Liaising with external support links to improve customers’ confidence, health and wellbeing and offer training and encouragement towards employment and education Handling occasional emergency situations Keeping accurate and high-quality written records Skills and experiences: Experience of working with adults who have experienced homelessness Enthusiastic and flexible with a strong “can-do” attitude Ability to work as part of a team and on own initiative Strong organisational skills as well as functional literacy and numeracy Ability to react quickly to changing priorities whilst working to deadlines and targets NVQ3 in Health and Social Care, or willingness to work towards is essential Are you ready to be your best? Brilliant work deserves brilliant benefits As part of our commitment to making Sanctuary Supported Living a great place to work, here are just some of the ways we’ll reward you: A variety of online discounts and rewards from major retailers Health and well-being plans A wide range of learning and development opportunities Job Reference: 221969 Closing Date: 1 December 2024 We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application. Building Equality and Diversity Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers. We work closely with the Home Office in order to prevent illegal working. An enhanced Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for. Sanctuary Supported Living is a trading name of Sanctuary Housing Association and Sanctuary Home Care Limited, both exempt charities.