Are you ready to make your next great move in the automotive industry?
Do you have a background within a vehicle repair & damage assessment?
If so, we have an exciting opportunity for you!
We’re looking for an experience VDA to join our brand new Bilston site.
ABL was established in 1994 and has remained a leader in the field of vehicle repair ever since. ABL works in partnership with insurance companies and prides itself not only in the quality of its work but in providing excellent customer service and looks to recruit customer-focused individuals.
We are looking for a motivated and professional Vehicle Damage Assessor who prides themselves on exceeding customer expectations and delivering the required financial performance.
The main purpose of this role is;
1. To produce accurate invoices and estimates to meet all required SLA
2. Cost Control, to maintain effective control of estimating costs in line with budget objectives
3. To ensure consistent exceptional customer service is provided
4. To assist in facilitating efficient site production
Key Responsibilities :
5. To ensure the efficient and profitable costing of each repair
6. To produce timely and accurate invoices and estimates of each repair to meet key to key and lifecycle target requirement. – timescale etc.
7. To maintain effective control of invoicing costs in line with partners budget objectives
8. To support each site, wherever necessary, to ensure smooth site level operation and maintain high customer service (total loss’s, estimates etc)
9. To carry out initial parts assessments (IPA’s) to reduce key to key & lifecycle times and maintain high customer service
10. Responsible for ensuring all repair methodology is in line with BS10125 standards
11. To comply with any reasonable directive from the management team
12. To identify cases that have not complied with ABL ethos and cases that have shown loss of profit and feed back to management
13. To support with quality of repair complaints where necessary
14. To identify and handle any total loss cases as applicable to SLA requirements
You’ll do great at ABL1 Touch if you:
15. Technical skills, knowledge and experience of body and paint repair in the retail Accident and Repair industry
16. Technical and estimating experience
17. To attain ATA accreditation if required by the company
18. Knowledge of current estimating systems i.e. Audatex, Glassmatix
19. Knowledge of E-scribe, Glass’s evaluator, Ezi methods or other
20. Good negotiation skills
21. Audatex Gold annual training
22. Are a team player with a can do attitude
23. Have cultural and organizational knowledge
24. Have technical skills, knowledge and experience of body and paint repair in the retail motor industry
25. Have up-to-date knowledge of vehicle legislation, consumer legislation and trade practices
Benefits :
26. 28 days holiday (including bank holidays)
27. Celebration Day (to use as you wish to celebrate a significant day in your life)
28. Car Insurance discount with LV
29. Employee Pension
30. Employee Engagement Budget
31. Access to Mental Health First Aid for you and your family
32. Cycle to Work Scheme
33. Refer a Friend Scheme
34. Company Events
Joining our team at ABL1 Touch means becoming part of a dynamic organization that values its employees and provides opportunities for professional growth. We offer a competitive salary, benefits package, and a supportive work environment.
If you are a results-oriented professional with a passion for the automotive industry and possess the skills required for this role, we would love to hear from you.