Inpatient Booking Co-ordinator/Medical Secretary
We are looking for an enthusiastic, reliable individual to join the team as Inpatient Booking Co-ordinator/Medical Secretary. This interesting role will include efficient management of two consultant waiting lists.
You will require excellent communication and organisational skills and be able to manage your own workload. You should also have sound experience of PAS (particularly BEA and out patients) and a robust knowledge of the current access targets.
Medical Secretary experience will also be required, and you will need to be able to demonstrate audio typing and medical terminology skills, as this post will also provide PA support to two consultants, a visiting consultant and speciality doctor and the associated clinic typing.
This is a full time vacancy, 37.5 hours per week.
Main duties of the job
Arrange patient admissions using hospital systems, including pre-operative assessment appointments, sending out relevant paperwork as necessary in line with the Patient Access Policy. Ensure that all patients with an elective 'to come in' date have confirmed their appointments within an appropriate timeframe in order to fully utilise available capacity.
Communicate and escalate any shortfalls in capacity to the CAL and ensure additional capacity is fully utilised and appropriately communicated to patients.
Key areas of responsibility:
1. Weekly monitoring of patients with 'late', 'no' or unconfirmed TCI.
2. Liaising with consultants and secretaries as to dates of treatment for patients.
3. Same day cancellations - ensuring patients are re-booked within 28 days of cancellations or within RTT breach date (whichever is sooner).
4. Ensuring Pathway ID's are attached to all inpatient episodes.
5. Ensuring comments are updated weekly on the RADAR system.
About us
Sustainability is integral to the Trust achieving the NHS Net Zero target. All staff are therefore actively encouraged and supported to implement new ways of working within their field of expertise.
Many of our staff work flexibly in many different ways. Please talk to us at interview about any flexible working arrangements you would prefer or require. While we may not be able to accommodate all requests, such requests will not be referenced during the interview scoring process, and we will consider and try to accommodate them for successful applicants.
Job responsibilities
PLEASE NOTE: To view the full Job Description and Person Specification, please click the supporting document on the right-hand side.
Person Specification
Experience & Qualifications
* 3 GCSE's (C or above)
* Experience of PAS, Bluespier, Galaxy, Radar
* Previous NHS experience
Practical Intellectual Skills & Training
* Understanding of hospital systems
* Knowledge of medical terminology
* Willingness to undertake training
* Knowledge of hospital activity
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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