• Write & carry out peer review of detailed design/ technical specification documents for CC&B Change Requests; • Configure and script CC&B; • Manage designs to the off-shore team; • Manage incidents and include the resolution of all bugs identified in CC&B application; • Backfill for onsite production support for the CC&B application; • Provide operational support to the CC&B applications specialists team as required; • Unit test all fixed bugs; • Complete gap analysis of current solution, identifying areas for improvement; • Proactively monitor to check for production defects and overnight batch run performance; • Report weekly to the head of Development Operations; • Assist with personal development of existing team; • Carry out patches, migration and upgrades; • provide expert advice as required; • carry out Health Check & Audit supporting Business as Usual activities in the CC&B applications team; and • Assess the effort in upgrading to new version or service packs of CC&B.