Hire Desk Controller – £27,000 - £32,000 + Bonus + Career Progression – Based near Soham
Join a well-established, multi-depot plant and tool hire company in a fast-paced, customer-focused environment. Excellent salary, bonus scheme, and career progression opportunities!
Benefits of the Hire Desk Controller:
Salary: £27,000 - £32,000 per year
Performance-based bonus scheme
30 days holiday (including bank holidays), increasing to 33 days with service
Career progression opportunities
Company pension
Employee discount
Your Role as a Hire Desk Controller:
As a Hire Desk Controller, you will oversee the smooth operation of a busy hire desk, ensuring outstanding customer service, efficient coordination of hires, and maximising revenue opportunities. Your key responsibilities will include:
Handling telephone, email, and face-to-face enquiries, ensuring prompt and efficient service.
Processing hire contracts, sales orders, purchase orders, and stock transfers accurately.
Liaising with the workshop team to ensure the availability of hire equipment.
Coordinating drivers and deliveries to ensure timely drop-offs and collections.
Meeting key performance indicators such as revenue growth, lead generation, and customer satisfaction.
Ensuring all administration is completed efficiently and company procedures are followed.
To be successful in this role, you may have worked as a:
Hire Desk Controller | Hire Des...