About: SailGP is the most exciting race on water, where anything can happen in short, adrenaline-fueled battles between 12 national teams at iconic stadium-style destinations worldwide. Top athletes fly in identical high-tech F50 catamarans racing faster than the wind, at speeds approaching 100kph competing for the sport's top prize money, with US$7 million at stake over the season. Founded in 2018, SailGP is one of the world’s fastest-growing sports and entertainment properties. Heading into its fifth season, SailGP provides a year-round calendar of 13 annual events. Underpinning the organization’s purpose-driven agenda is a diversification of the league, with the goal of immediately progressing gender and racial equity and inclusivity. SailGP is a global organisation with defined values that shape the culture of its team: deliver quality, break boundaries, make an impact, stand together and strike a balance. Summary: Reporting to the Global Director of Event Operations, the Head of Event Services provides leadership and strategic direction for event services delivery across all SailGP events worldwide. The role oversees four key functions; Travel & Accommodation, Workforce Management, Accreditation, and Staff Catering. Key Responsibilities: Strategy, Planning & Execution Lead development and implementation of global event services strategy Drive standardisation of processes and procedures across all events Oversee budget management and resource allocation Ensure compliance with global policies and local regulations Lead post-event evaluation and continuous improvement initiatives Department Management & Oversight Provide leadership to all event services departments Set and monitor KPIs for operational efficiency and service quality Drive integration between departments and wider event operations Establish standard operating procedures for all event service functions Analyse operational data to identify trends and improvements Stakeholder Management Collaborate with Regional Event Directors on local execution Build relationships with key suppliers and partners Coordinate with other departments to ensure integrated delivery Provide regular reporting to Global Event Operations Director Manage relationships with global service providers Key Expectations: Role models SailGP Values and pioneers a positive culture Leads by example and demonstrates their commitment to diversity and inclusion through their words and actions Challenges the status quo, embracing a mindset of continuous improvement and evolution propagating this with their teams Encourage and empower the delivery of work that will leave an impact on SailGP and align with Better Sport, Better Planet Translates SailGP's strategic objectives into SMARTER objectives and goals for their teams enabling, empowering and coaching them to deliver Engage in high level thinking to drive the team and SailGP forward influencing others in the process Exercise key problem solving skills and serve as advisor to multiple areas of the business Strategise constructively with key stakeholders and team managers to work towards the bigger picture Embraces the power of feedback, recognising its importance in building high performing teams and evolution for SailGP Commercially impactful, assessing stakeholder areas and considers all variables to form commercial decisions About You: Extensive experience in event services management for large-scale international events Proven track record leading cross-functional teams and managing complex stakeholder relationships Strong financial acumen with experience managing event budgets Extensive knowledge of global event logistics, accommodation, and workforce management Demonstrated experience standardising operations across multiple international locations Expert knowledge of event accreditation systems and processes Strong analytical and data-driven decision-making capabilities Experience negotiating and managing contracts with global service providers Excellent project management and problem-solving abilities Outstanding communication and interpersonal skills Proficiency with event management software and systems Location: SailGP Head Office in London, United Kingdom SailGP is proud to be an equal opportunity workplace committed to building a team culture that celebrates diversity, equity and inclusion.