Forward thinking and ever growing business based on Wrexham Industrial Estate are seeking an enthusiastic and motivated customer service advisor to join the current team. This provides a first class opportunity to develop a long term career in a friendly environment.
You will be:
1. Speaking to business customers over the phone for a range of queries.
2. Inputting information onto in-house database and ensuring customer follow-ups.
3. Resolving complaints and escalating calls to resolution team.
4. Inputting customer data information and taking inbound calls.
5. Liaising with drivers in order to gain further information for customers.
The right person:
1. Must be a strong customer service advisor who is IT proficient.
2. Used to a busy working environment and multi-tasking.
3. A team worker with ideally an office-based background, but we would also like to speak to candidates who stem from a retail or face-to-face customer advisor role.
4. Data input experience using CRM systems.
In return, you can expect a salary of up to £25,000 pa working Monday – Friday 8:30am – 5.00pm.
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