Clinic Coordinator (Part-Time) – The Bespoke Clinic, Newcastle upon Tyne
From £14.00 per hour | Minimum 16 hours/week | Calm, patient-facing role in a specialist wellness clinic
The Bespoke Clinic is a private, CQC-registered space in Newcastle specialising in functional medicine, hormone support, and integrative skin care.
This is more than a receptionist or admin role — you’ll be the first smile our patients see and the lasting impression they leave with. You’ll take ownership of the patient journey from first enquiry to follow-up, creating a seamless, serene, and personal experience every time.
💼 What you’ll be doing:
* Welcoming patients and managing calls, emails & video appointments
* Organising bookings, reminders, and patient follow-ups
* Ordering stock, monitoring supplies and expiry dates
* Liaising with labs and supplement companies — ordering tests, chasing results
* Taking payments and keeping records up to date
* Managing patient recalls and outstanding admin tasks
* Preparing treatment rooms and ensuring everything is ready for appointments
* Maintaining high standards of cleanliness and infection control
* Recommending supplements, skincare or treatments where appropriate
* Occasionally supporting events, social media or marketing
✨ You’ll thrive in this role if you:
* Are warm, organised and calm under pressure
* Communicate clearly and kindly with patients and colleagues
* Have a genuine interest in health, wellness, or skincare
* Are happy working both independently and as part of a small team
* Take pride in the details and in creating a beautiful, well-run space
* Want to be part of a clinic that’s thoughtful, supportive, and growing
📋 Essential skills:
* Confidence using Outlook, booking systems, and basic IT tools
* Strong organisation and multitasking
* Professionalism, discretion and attention to detail
🌱 Desirable (but not essential):
* Experience in a clinic, private healthcare, or wellness setting
* Knowledge of skincare, CQC standards or holistic health
* Interest in social media or wellness-focused events
💷 Pay & Benefits:
* From £14.00/hour, depending on experience
* Pension contributions
* Pro-rated holiday
* Discounted treatments and skincare
* Paid training and development
* A calm, inspiring space where your role genuinely matters
This is a part-time role, minimum 16 hours per week, ideally spread over 3–4 days. Occasional evening or Saturday flexibility may be needed as the clinic grows.
📩 To apply: Send your CV via LinkedIn or email neet@brandlinghealth.com with a short note on why this role appeals to you.