Twenty2 Recruitment are delighted to be recruiting a Business Administrator for a growing disaster restoration business based in Mansfield NG18.
This role will primarily be to co-ordinate and manage business processes, supporting overall administrative function across the company, including planning, scheduling and reporting.
Working Hours: Monday-Friday, 8am-5pm
Salary: £29k
Duties:
* Coordinate, create and review documentation, including procedures, policies, work instructions, and forms.
* Plan, schedule, and conduct internal audits and inspections.
* Identify areas for improvement, auditing and compliance.
* Monitor key performance indicators.
* Promote quality awareness.
* Prepare and manage audit schedules to support the Head of Operations.
* Maintain accurate and up-to-date records.
* Ensure that all quality-related documentation is controlled, accessible, and properly archived.
* Play a key role in the development of quality manuals for all operational aspects of our business.
* Identify and assess risks.
* Liaise with departments regarding customer feedback and complaints, ensuring they are effectively addressed.
* Coordinate the development and ongoing management of the business website and social media activity.
* Monitor stock levels.
Additional Responsibilities:
Provide administrative support to the Human Resource and Payroll Manager.
Requirements:
* Knowledge of Quality standard ISO9001.
* Good understanding of administrative working procedures.
* Excellent organisational and project management skills.
* Computer literate with experience in the use of Microsoft products, particularly Excel.
* Excellent communication skills and telephone manner.
* Ability to proactively manage workloads.
* Ability to deal with confidential and sensitive information.
* Ability to work under pressure and manage multiple projects simultaneously.
To apply for the Business Administration role, please do so online and a member of the team will be in touch.
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