Customer Support Executive - Cosham, Portsmouth
Client: Amour Recruitment
Location: Portsmouth, United Kingdom
Job Category: Customer Service
EU work permit required: Yes
Job Reference: 79e481d7396a
Job Views: 6
Posted: 09.02.2025
Expiry Date: 26.03.2025
Job Description:
Amour Recruitment is excited to be working with a great company based in Lakeside, Portsmouth who is seeking a positive Customer Support Executive.
Are you enthusiastic and always willing to go the extra mile to deliver exceptional customer service? If so, this role is perfect for you!
Key Responsibilities:
1. First point of contact for clients
2. Resolving queries and managing any complaints
3. Responding to a busy inbox and any web-chat queries
4. Updating an in-house CRM accurately, maintaining spreadsheets, and general admin tasks
Personal Requirements:
1. Previous call centre/handler experience is essential
2. Strong communication skills with the ability to solve problems
3. Must have at least 5 years of UK residency for security clearance
Benefits:
1. Free parking
2. Fabulous location with an onsite café, shops, hairdressers, and much more
3. Pension with up to 15% employer contribution
4. Hybrid working offered after probation (3 days in the office, 2 at home if wanted)
Hours: Monday to Friday on a shift basis: 0800-1630, 0830-1700, or 0930-1800. This role is initially offered as a 9-month FTC.
Our client is arranging MS Teams interviews now, so to secure this fantastic opportunity please submit your CV now or call the team at Amour Recruitment on 02392 387925 for more details.
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