Customer Services Administrator
Full-Time - Temporary to Permanent
Hours: Monday to Fridays 9.00am to 5.00pm (37.5 Hours Per Week)
Basic Salary: £24,000.00 to £27,500.00 Per Annum Depending on Experience
Location: Enderby
Our very well-established client is looking for a highly dynamic and enthusiastic Customer Services Administrator to join their team and support the Customer Services Administration team on a day-to-day basis. As a Customer Services Administrator, you will act as a core team player and assist with daily Customer Service and Administration tasks within a fast-paced environment.
Customer Services Administrator Role:
1. Respond to customer enquiries efficiently and accurately within a timely manner.
2. Provide an elevated level of exceptional customer service.
3. Process sales orders including pricing, shipment dates, and product delivery.
4. Liaise with customers via telephone and email.
5. Prioritise your workload and multitask within a busy office environment.
6. Coordinate and monitor invoice queries ensuring process times are adhered to.
7. Undertake other ad hoc duties and responsibilities assigned by your manager.
Customer Services Administrator Candidate:
1. Previous customer service or administration experience is ESSENTIAL.
2. Ability to multitask within a fast-paced environment with high attention to detail.
3. An enthusiastic and dynamic personality with a highly proactive attitude.
4. A natural ability to develop conversational relationships.
Interviews to be held ASAP.
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