The Role We are looking for a Claims Executive to join our team, acting as a key point of contact between clients and insurers. You will ensure that claims are handled efficiently, in line with regulatory requirements and our high service standards. This role is all about building positive relationships, negotiating with insurers, and providing clear communication throughout the claims process. As you develop in the role, you’ll tackle more responsibility and gain greater independence in managing your workload. What You'll Be Doing We work collaboratively to ensure the best possible claims outcomes for our clients. In this role, you will: Manage claims from start to finish, keeping clients advised and ensuring a smooth process. Negotiate with insurers to secure the best possible settlements. Prepare and present claims documentation, responding to queries from insurers and clients. Maintain accurate and up-to-date records on our internal systems. Work closely with colleagues across the business to ensure claims handling aligns with company processes and regulatory requirements. Support reporting and management information to help drive decision-making. Stay informed about regulatory developments, ensuring best practices are followed. Provide mentorship to less experienced team members as needed. Who We're Looking For We are looking for someone who is proactive, client-focused, and eager to develop within a fast-paced environment. The ideal candidate will have: Some experience in claims handling, ideally within an international brokerage (though not crucial). A good understanding of general insurance principles and claims-handling processes. Strong communication and relationship-building skills. The ability to manage multiple tasks and deadlines effectively. A collaborative mindset, working well as part of a team while also taking initiative. A keen eye for detail and a problem-solving approach. Qualifications Educated to A-Level standard (grades A-C) or equivalent. Progress towards professional qualifications (such as CII) is desirable but not essential. What do we offer in return? A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we’re looking for individuals who share the same values as us: Our successes have all come from someone brave enough to try something new We support each other in the small everyday moments and the bigger challenges We are determined to make a positive difference at work and beyond Reasonable adjustments We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours or hybrid working. If you're excited by this role but have some doubts about whether it’s the right fit for you, send us your application – if your profile fits the role’s criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require. Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more.