Permanent position, standard working hours, achievable bonus scheme in place, 30 days holiday, Pension contribution, accessible parking on site.
We are working with a commercial vehicle dealership based across multiple locations to recruit an experienced Parts Advisor to join their team in Manchester. We welcome applications from automotive backgrounds, current parts advisors, parts executives, and candidates with aftersales, trad parts, or motor trade experience.
Duties of the Parts Advisor role:
* Handle incoming calls, serve front counter customers, and support workshop technicians with parts orders or queries.
* Manage the end-to-end process of daily business, from point of order to making parts ready for delivery and communicating with customers/other dealers to ensure customer satisfaction and an effective parts service.
* Provide same day deliveries as a relief driver, as and when required to support the full-time driver due to volume of orders.
* Resolve complex parts-related queries and upsell into our service team and workshop; no two days are the same.
What we need from you for the Parts Advisor role:
* Experience in the truck or automotive industry.
* Customer service, satisfaction, and communication skills.
* Inventory control skills.
* Organised and analytical approach to customer queries.
* Proactive upselling, maximising all sales opportunities.
* Strong admin and computer literacy skills.
* Attention to detail.
Benefits of the Parts Advisor role:
* Permanent position.
* Standard working hours.
* Achievable bonus scheme in place.
* 30 days holiday.
* Pension contribution.
* Accessible parking on site.
If you are interested in this role, please APPLY or if you would like a private and confidential chat, please contact Maisie Cope at E3 Recruitment.
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