Job Title: Underwriting and Operations Manager
Location: County Durham/North Yorkshire
Employment Type: Full-time, Permanent, Office-based with occasional travel to other sites
About Us: We are a leading recruitment agency, partnering with one of the UK's largest insurance companies to find a dedicated Underwriting and Operations Manager. This role is pivotal in ensuring the smooth operation of the Underwriting and Operations department, delivering outstanding customer service and supporting staff development.
Job Purpose: The Underwriting and Operations Manager will oversee the day-to-day management of the department, prioritising and delegating workloads effectively. The role involves mitigating risk, ensuring accurate underwriting of policies, and providing auditing and referral support for staff development. The manager will ensure smooth back-office performance, handle MTAs/cancellations, and general administrative duties. Additionally, the role includes training and development of staff in underwriting and operational processes, supporting the Schemes & Underwriting Manager with product maintenance and development.
Key Responsibilities:
1. Assist and support the team with technical queries.
2. Manage the operations team, ensuring effective workload distribution to enhance customer exper...