Job summary
We are looking for an enthusiastic and motivated individuals to join our Team as a Team Medical Secretary to support cross specialities within Child Health at North Tyneside General Hospital.
Applications are invited from suitably qualified and experienced candidates to join our busy administrative team to provide secretarial support to the Consultants and wider clinical teams.
Main duties of the job
Responsible to Lead Secretary
Act up in absence of Lead Secretary for periods of annual leave/short-term sickness absence
Provide comprehensive secretarial service to the Consultants within Child Health Business Unit. Manage diaries, arrange courses, arrange/minute meetings, communication with GPs & patients
Advanced typing & transcription of clinical & non-clinical documents (OCR 3 or equivalent qualification/experience)
Support effective utilisation of OP clinic capacity
Support management of all patient journeys including target administration GP referrals, 18 week RTT, Cancer 2ww, Typed communication to GPs
Support Lead Secretary with induction/training of new staff, sharing knowledge with colleagues
Resource management - ordering of supplies & equipment
About us
We manage three major locality hospitals at North Tyneside, Wansbeck and Hexham, plus a number of smaller community hospitals and clinics from Tynemouth to Berwick on Tweed, in addition to our state-of-the-art Northumbria Specialist Emergency Care Hospital, the first of its kind in England. We also care for people in their homes and provide services from facilities in local communities such as health centres.
We give people greater choice and control over their care to help them to live independently at home and avoid hospital admission where appropriate. High quality patient care is at the heart of everything we do and we strive to ensure every single patient and service user has an exceptional experience with us. We have one of the most extensive patient experience programmes of any trust in England.
Job description
Job responsibilities
To provide a full secretarial service to the Child Health consultants and wider clinical teams.
The successful candidate will provide transcription, administrative and secretarial support service to the team. The post holder must be able to use own initiative, work under pressure, keep to strict deadlines and have excellent organisational, interpersonal and communication skills.
Knowledge of IT packages and their applications is essential. Support on the use of the G2 software package will be provided within the surgical directorate. ECDL and knowledge of PAS and previous experience of working within the healthcare environment would be desirable.
Person Specification
Qualifications
Essential
1. RSA 3/OCR or equivalent or relevant typing/word processing experience
Desirable
2. ECDL / advanced ECDL
3. GCSE English Language grade C or above or equivalent qualification
4. AMSPAR Diploma (or equivalent experience)
5. Knowledge of Medical Terminology & procedures
Experience & Knowledge
Essential
6. IT skills in the use of Microsoft products (Word, Excel etc) + NHS strategy services Pathology / X-ray / PAS etc.,
7. Audio typing skills
8. Significant experience undertaking secretarial duties
Desirable
9. Medical Secretary Training
Skills & Abillities
Desirable
10. Experience in working in NHS