Job Title: Sales and Purchasing Support Job Overview: We are looking for an organized and detail-oriented Sales and Purchasing Support Specialist to assist with day-to-day sales and administrative tasks. This role involves managing customer orders, supporting the sales and purchasing teams, and handling various administrative duties. Greyhound Chromatography is a Calibre Scientific Company, supplying High Quality Chromatography consumables, columns, solvents and reagents. More information about can be found here: Greyhound Chromatography | UK's Leading Chromatography Consumables Supplier Key Responsibilities: Create sales orders and proforma invoices for customers. Contact customers via phone or email to provide order updates. Send invoices to customers. Work with the Purchasing team to ensure orders are on track and customers are informed. Help with Purchasing tasks during staff absences. Update customer details in the CRM for marketing purposes. Coordinate with the logistics team to share shipping updates with customers. Maintain accurate customer and order information in the company’s software. Assist the bookkeeper with supplier invoice checks. Answer customer calls and direct queries to the right departments. Organize and file company invoices and archives. Provide after-sales support to customers. Process customer payments securely. Help the sales team gather data for large tenders. Schedule and assist with internal meetings. Support the Quality Manager in managing ISO company database. Provide additional support as needed. Qualifications: Previous experience in an administrative or customer service role. Strong organizational and communication skills. Proficiency in Microsoft Office and CRM systems. Ability to multitask and prioritize tasks effectively. Detail-oriented and able to handle multiple responsibilities. Work type: Full Time. Working days: Monday - Friday. Location: Birkenhead, UK. Type of work: Onsite.