Job Title: Customer Relationship Manager
The Customer Relationship Manager is responsible for ensuring effective customer service by understanding and meeting the requirements of both internal and external customers.
This role involves managing all incoming business demand for Retrofit and Aftermarket, as well as coordinating the day-to-day operations of the Demand Conversion Team at our Eminox site in Gainsborough.
We are looking for a skilled professional to join our team and contribute to delivering exceptional customer experiences.
Key Responsibilities:
* Manage all incoming business demand for Retrofit and Aftermarket
* Coordinate the day-to-day operations of the Demand Conversion Team
* Ensure effective customer service through clear communication and issue resolution
Requirements:
* Strong customer service skills with the ability to communicate effectively
* Excellent problem-solving skills with a focus on customer satisfaction
* Ability to work in a fast-paced environment with multiple priorities
Estimated Salary: £45,000 - £55,000 per annum
Please note that the salary range is based on industry standards and may vary depending on location and experience. We offer a competitive package including benefits and opportunities for career growth.