Croydon, Croydon, Greater London, England
CR0
ABOUT THE ROLE
We are looking for a committed and driven Deputy Service Manager on a 6 month fixed term contract to join our team in Croydon. This role is based in a 27-bed residential property that specialises in forensic mental health, complex needs, and dual diagnosis. The service provides psychologically-informed housing and resettlement support, tailored to the specific needs of our residents. Our forensic mental health step-down services are spread across four sites, offering both high and medium levels of support for men and women.
As the Deputy Service Manager, you will play a crucial role in leading the service in a trauma-informed and inclusive manner. You'll work closely with the Service Manager to ensure that we deliver high-quality care while maintaining full contract and regulatory compliance. Your leadership will help guide the team towards achieving key performance indicators and meeting the needs of the service. You will also act as a role model, fostering a supportive environment where both staff and residents can flourish.
Shift/Working pattern: 6 monthFixed term position, 37.5 hours a week in service Monday to Sunday 9am to 5pm, 10am to 6pm - 2pm to 8pm, you may also be required to work outside these hours as per the service requirements and needs. You will also take part in our on call service.
Please note that this is a service based position.
ABOUT YOU
We are an organisation which embraces differences and encourage our staff to bring their professional but authentic selves to work! We're looking for someone who is driven to provide high quality, effective, and person centred support to staff, colleagues, residents and participants, someone who thrives working in a team but can also work independently using their own initiative! You need to be confident in leading a motivating a team, being able to be proactive and adaptable and maintain a high morale within the service. We look for compassionate, supportive and empowering leaders who are comfortable working in a fast-paced and constantly changing environment! If this sounds like you, take a look at our full JDPS and apply now!
What we are looking for:
* Understanding and/or experience of working with people of complex backgrounds, ex-offenders, mental health, substance misuse, challenging behaviours
* Experience of working with and engaging with diverse groups of people from varying backgrounds
* IT Proficiency, including Microsoft Office, and the ability to navigate and learn new case management systems and other types of organisational software.
* Ability to promote the service and provide outreach-based provision, with an ability to liaise and work effectively in partnership with stakeholders
* Understanding of Housing Management, including voids and evictions
What we would like, but not essential:
* Previous experience in people management and development
* Understanding, knowledge, and/or practical application of key legislation - Equity, Diversity, and Inclusion, Mental Health, Criminal Justice, Social Care, and Housing, and Health, Safety and Environment
Benefits, including Non-Contractual Perks
* 25 days annual leave, increasing with the length of service
* Training and Development, including access to courses, upskilling, and progression plans
* Medicash includes discount gym memberships, routine optometry care, dental treatments, and physiotherapy treatments
* Employee Assistance Programme, including counselling
* Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing.
* Life Assurance Scheme
* Cycle-to-work scheme
* Annual Staff Awards
* Be part of a person-centred organisation!
We are an inclusive employer, committed to Equity, Diversity, and Inclusion (EDI). We value and celebrate the unique backgrounds, perspectives, and experiences of all our employees. We have a team of ambassadors who are staff volunteers and actively support us in fortifying our organisational value of Inclusivity. SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience; Naturally, we approach any emerging issues with empathy and sensitivity. As an organisation, we're proud to mention that our staff Ambassadors career aspirations generally benefit from embracing this unique opportunity to develop their respective skill sets in spaces that exist outside of their daily roles.
OVERVIEW OF KEY RESPONSIBILITIES
Line Management and Leadership
* Provide high quality support, leadership and line management to staff, offer guidance, support, and advice to
Job Details
Deputy Service Manager [6 month FTC]
Croydon, Croydon, Greater London, England d Social Interest Group
Pay £30,200
Job level Other Qualified Professional
Hours Full time
Posted 19 Sep 2024
Type Bank
Closes 19 Oct 2024
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