Gym InstructorRole
Salary:25376peryear
Location:Jubilee Hall CoventGarden
Whowe are
Jubilee Hall Trust is anindependent sports trust in central London that operates fourfitness health and sports centres and also delivers communityprogrammes to build healthier communities.
Where you will beworking
You would be joining ateam full of people who have a passion for fitness an obsessionwith inclusivity with a productive approach to work who are keen tobe leaders in their field and on the cutting edge of productdelivery and creativity whilst supporting each other in everythingthey do.
KeyAccountabilities
Meet userexpectations by providing an outstanding range of gym and fitnessservices.
This role is a Reception &Service / Gym Instructor hybrid. As well as being the first pointof contact for all individuals coming into the gym. You will haveenthusiasm for excellent service delivery and desire to work in astimulating resultsdriven organisation. You will also work in thegym with a passion to get people active and look to lead groupexercise classes for our members.
Duties requiredof the role include:
* Teaching groupexercise classes
* Answering incoming calls andenquiries
* Supporting Duty Managers in theoperation of the gym
* Administration of paymenttransactions
* Collecting and relaying customerfeedback
* Dealing effectively with customerqueries
* Delivery of the sales processincluding conducting Inreach and Outreachprogrammes
* Day to day gym operations includingmaintenance member interactions and cleaningkit
* Booking and planning memberinductions
Some desirablecharacteristics for the role include:
* Excellent customer service
* Gym Instructorqualification
* Good communication: written andoral
* Knowledge of computerised managementsystem
* Good organisation
* Ability to work underpressure
* Knowledge of the Health and FitnessIndustry
Jubilee Hall Trust is anequal opportunity employer and we welcome applicants who though maynot possess all qualities from our list of criteria are able toembody our five values(PassionateInclusiveProductiveEnterprising andSupportive) anddisplay the potential to develop into an excellent member of theteam.
We believe that what we do makes a hugedifference to the communities within and around our clubs and webelieve the best way to do it is by creating inspiring fun friendlyand motivational atmospheres to work and workoutin.