To ensure standards for young people friendly services, i.e., You're Welcome criteria are evident.
To maintain displays in clinical/community areas with reference to the health promotion calendar.
To provide a professional telephone service to the public.
To ensure service user documentation/demographics are accurate.
To complete monitoring and statistical returns in a timely manner.
Referring all health and clinical inquiries to clinical staff.
Linking public inquiries appropriately to other professionals and services, e.g., for Plan B/emergency contraception, pharmacies, other clinic sessions, Chlamydia screening, C-card.
Deliver C-Card scheme for condom distribution.
Maintaining an orderly office environment.
Word processing.
Handling verbal complaints within Trust procedure.
To give administration support to audit, evaluation, and research projects.
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