As a Senior Underwriter you will assess referred residential propositions, using your judgement and experience to make fully reasoned underwriting decisions that reflect the need to maximise new business whilst protecting the integrity of our mortgage book. The lending mandate associated with the role carries the authority to make exceptions to lending policy. You will resolve solicitor queries resolving issues as they arise to ensure the best possible customer experience.
We are happy to consider flexible working approaches to help you perform at your best. The working hours (per week) for this role can be between 28 and 35.
At Nationwide we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK wide estate, whilst also supporting generous access to home working. We value our time in the office to solve problems, to learn, and to feel connected.
For this job you'll spend at least two days per week, or if part time you'll spend 40% of your working time, based at either our Swindon or Northampton office.
If we receive a high volume of relevant applications, we may close the advert earlier than the advertised date, so please apply as soon as you can.
What you’ll be doing
As well as assessing referred residential propositions the role will also require you to coach and support colleagues in your own team, as well as across the wider business, using your detailed criteria and industry knowledge. There will also sometimes be challenges to your decisions and you’ll need to stay resolute unless new and substantive information is provided, always communicating your lending decision in a way that will be understood.
About you
As a minimum, you'll:
1. Have held a lending mandate and have experience of manually underwriting complex mortgage applications; large loans would also be an advantage. You must be able to investigate, identify and consider the risks associated with each application and use personal judgement to make holistic lending decisions.
2. Be able to demonstrate extensive knowledge of the mortgage industry including regulatory requirements and industry best practices.
3. Have strong communication skills with a proven track record of managing stakeholder relationships while underwriting to the highest standard.
4. Be an individual who can self-motivate and thrive under pressure whilst maintaining accuracy and providing excellent customer service.
Our Customer First behaviours are all about putting customers and members at the heart of how we work together. You can strengthen your application by showing the behaviours that resonate with you, and how you might have already demonstrated these.
1. Say it straight - This is about being honest and direct with good intent and saying what needs to be said in the room. It’s also about being clear, precise, and using language that we and, importantly, our customers and members can understand.
2. Push for better - This is about aiming high and constantly looking for better in how we work together and serve our customers and members.
3. Get it done - This is about prioritising what will have the greatest impact, being decisive and taking accountability for delivering on the end-to-end outcome.
The extras you’ll get
There are all sorts of employee benefits available at Nationwide, including:
1. A personal pension – if you put in 7% of your salary, we’ll top up by a further 16%
2. Up to 2 days of paid volunteering a year
3. Life assurance worth 8x your salary
4. A great selection of additional benefits through our salary sacrifice scheme
5. Wellhub – Access to a range of free and paid options for health and wellness
6. Access to an annual performance related bonus
7. Access to training to help you develop and progress your career
8. 25 days holiday, pro rata
What to do next
If this role is for you, please click the ‘Apply Now’ button. You’ll need to attach your up-to-date CV and answer a few quick questions for us.
We respond to everyone, so we will be in contact shortly after the closing date to let you know the outcome of your application.
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