Job summary Ward Administrator Band 3 Jubilee ward at Upton Hospital, Slough SL1 2BJ An exciting opportunity has arisen for our community ward based in Slough for an experienced, motivated, and enthusiastic band 3 ward administrator for a full-time post (37.5hrs) Regular shift pattern of 0800 to 1600 Monday to Friday To provide reception service for patients or relatives arriving on the ward and welcoming visitors and directing as appropriate. The role includes answering telephones, chasing and booking transport for outpatient appointments, complete daily data spreadsheets and to provide a confidential and high standard general administrative support to the ward/unit, to ensure that all patient admissions, discharges and attendances are recorded accurately the relevant electronic system in real time, to sort out incoming/outgoing post and distribute or act as necessary and any other ward clerking responsibilities. We are looking for dynamic and motivated team player with effective computer and communication skills, a flexible approach, and an ability to work independently under pressure. If you believe you meet the criteria of the person specification and would like to join the unit at this time, we would be interested in receiving your application. Main duties of the job To provide general administrative support to the ward To ensure patient confidentiality is always maintained About us Berkshire Healthcare NHS Foundation Trust is a specialist mental health and community health services trust. Rated 'outstanding' by the CQC, we're committed to providing the best possible care to people across Berkshire. As an employer, we're committed to offering an inclusive and compassionate environment where our people share in a sense of belonging and are supported to flourish. Our values at Berkshire Healthcare are: Caring for and about you is our top priority Committed to providing good quality, safe services Working Together with you to develop innovative solutions Your wellbeing is important to us. Some of the benefits of working for us include: Flexible working options to support work-life balance 27 days' annual leave rising with service opportunity to buy and sell Generous NHS pension scheme Excellent learning and career development opportunities 'Cycle to Work' and car leasing scheme including electric vehicles Access to a range of wellbeing tools and services Discounts at hundreds of popular retailers and restaurants Staff networks for race, diversity, disabilities, the environment and armed forces community to support equality Generous maternity, paternity, adoption and special leave Free parking across Trust site Date posted 21 March 2025 Pay scheme Agenda for change Band Band 3 Salary £25,329 to £26,958 a year per annum (Incl. of HCAS) Contract Permanent Working pattern Full-time Reference number 371-CHS983 Job locations Upton Hospital Albert Street Slough SL1 2BJ Job description Job responsibilities The 3/4 must haves for you to be considered for this role: Effective communication skills both verbally and written. Ability to work independently or as part of a team. Flexibility in terms of assuming reasonable duties to facilitate the smooth running of the ward. Willingness to learn new skills and attend study sessions. For further information about the role, please see attached job description and person specification. We strongly encourage you to review how you meet the criteria in the person specification and write about this point-by-point in your supporting statement for the best chance of being shortlisted. The Trust core values of delivering compassionate excellence are integral to the Service The successful candidate is required to demonstrate the Trust values and meet the criteria for the responsibilities of the job description and person specification. We are committed to equal opportunities and welcome applications from all sections of the community. Our commitment to inclusion is reflected in our accreditations: Race Equality Matters Silver Trailblazer, Neurodiversity in Business Corporate Member, Disability Confident Leader, Carer Confident Level 2, and the Armed Forces Covenant Gold Award. Reasonable adjustments will be provided to candidates as needed. We welcome a conversation about flexibility and any other questions you may have. Please don't hesitate to call: Alison Pugsley, East Admin Lead on 07887 636720 or email: alison.pugsleyberkshire.nhs.uk and/or Sagal Ali, Jubilee Ward, or email: Sagal.Aliberkshire.nhs.uk on 011890 43096 who will be delighted to help. Please note, if we receive a high number of applications, we may close this role earlier than the advertised closing date, so please submit your application as soon as possible. Job description Job responsibilities The 3/4 must haves for you to be considered for this role: Effective communication skills both verbally and written. Ability to work independently or as part of a team. Flexibility in terms of assuming reasonable duties to facilitate the smooth running of the ward. Willingness to learn new skills and attend study sessions. For further information about the role, please see attached job description and person specification. We strongly encourage you to review how you meet the criteria in the person specification and write about this point-by-point in your supporting statement for the best chance of being shortlisted. The Trust core values of delivering compassionate excellence are integral to the Service The successful candidate is required to demonstrate the Trust values and meet the criteria for the responsibilities of the job description and person specification. We are committed to equal opportunities and welcome applications from all sections of the community. Our commitment to inclusion is reflected in our accreditations: Race Equality Matters Silver Trailblazer, Neurodiversity in Business Corporate Member, Disability Confident Leader, Carer Confident Level 2, and the Armed Forces Covenant Gold Award. Reasonable adjustments will be provided to candidates as needed. We welcome a conversation about flexibility and any other questions you may have. Please don't hesitate to call: Alison Pugsley, East Admin Lead on 07887 636720 or email: alison.pugsleyberkshire.nhs.uk and/or Sagal Ali, Jubilee Ward, or email: Sagal.Aliberkshire.nhs.uk on 011890 43096 who will be delighted to help. Please note, if we receive a high number of applications, we may close this role earlier than the advertised closing date, so please submit your application as soon as possible. Person Specification Education/Qualifications/Training Essential Basic Literacy and numeracy Desirable NVQ's in administration ECDL or equivalent Continuous Professional Development Essential Ongoing professional/ personal development Previous Experience Essential Experience with word/ excel Knowledge of PAS system Previous administrative/ clerical work Communication skills, verbal and written Knowledge, Skills & Abilities Essential Knowledge of IT Ability to organise and prioritise own workload Ability to work independently or as part of a team Willingness to learn new skills and attend study sessions Additional Requirements Essential Flexible attitude to working patterns - Reliable Person Specification Education/Qualifications/Training Essential Basic Literacy and numeracy Desirable NVQ's in administration ECDL or equivalent Continuous Professional Development Essential Ongoing professional/ personal development Previous Experience Essential Experience with word/ excel Knowledge of PAS system Previous administrative/ clerical work Communication skills, verbal and written Knowledge, Skills & Abilities Essential Knowledge of IT Ability to organise and prioritise own workload Ability to work independently or as part of a team Willingness to learn new skills and attend study sessions Additional Requirements Essential Flexible attitude to working patterns - Reliable Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Berkshire Healthcare Foundation Trust Address Upton Hospital Albert Street Slough SL1 2BJ Employer's website https://www.berkshirehealthcare.nhs.uk/ (Opens in a new tab)