Performance Development Manager Location: Newcastle City Centre Salary: Up to £30,000 basic plus Bonus Job Type: Permanent, Full Time Key Benefits Competitive Salary and bonus scheme. Brand new contemporary office. Newcastle city centre based (20 metres from central station metro). Subsidised parking (10 metres from the office) Your working hours will be between 9am and 5pm, Monday to Friday. Option to finish 1pm Friday's We never work weekends or Bank Holidays. The Organisation IU Consult was founded in 2011 by a team of individuals who collectively have over 50 years of experience in the energy sector. Their aim was to introduce a service that would simplify the complicated process of negotiating and renewing energy contracts and provide their knowledge and support to businesses looking to reduce their energy usage and costs. Having developed strong working relationships with suppliers operating in both the UK & Ireland, IU Consult are able to offer the very best pricing and energy management services available to help businesses manage their energy needs. IU Consult is a growing business who has heavily invested in the type of technology that is re-shaping the way that new business is acquired. With our own bespoke CRM and quote system you will have the necessary tools at your disposal to make the most of your business portfolio. With thousands of satisfied customers across the UK and Ireland, we’re growing rapidly and are looking to recruit the best sales talent across the region. Mission Statements To be a vital asset in the eyes of our clients IU Consult strives to be the most respected partner in the energy consultancy sector, supporting our customers in achieving their energy related goals and objectives. The Role: Working alongside our Lead Gen team, you’ll report to the sales director who will be on hand to provide you with all the support and direction you need to compete at the highest level in this industry. The underlying function of a Development Manager is to coach, train and support the development of the staff in the team. The role can be broken down into the following key components: Carrying out needs assessments, coaching and development sessions, performance reviews, RTW meetings. Setting and meeting performance targets for speed, efficiency, sales and quality. Ensuring all relevant communications, records and data are updated and recorded. Liaising with supervisors, team leaders, operatives and third parties to gather information and resolve issues. Maintaining up-to-date knowledge of industry developments and involvement in networks. Monitoring random calls to improve quality, minimise errors and track operative performance. Supporting business recruitment needs, including interviews. Reviewing the performance of staff, identifying training needs and planning training sessions. Recording statistics, user rates and the performance levels of the centre and preparing reports. Coaching, motivating and retaining staff. Maintaining professional business conduct and appearance at all times when representing the company. Person Specification: Sales experience is essential but we’re happy to talk to people from any sales background. Ability to demonstrate an understanding of the sales process will be required. Excellent time management skills, accuracy and attention to detail. Strong presentation, verbal and written communication skills. Ability to work under pressure whilst maintaining a professional approach. Professional, persuasive and confident communication skills. A natural drive with a loyal, strong and proactive work ethic. We’re looking for people who have a real desire to work in a sales environment. We want you to be able to demonstrate an ambition for success and career progression. In return we will reward you with an excellent salary and bonus structure. Being located in the centre of Newcastle we are easily accessible by all means of transport and can provide subsidised city centre parking for those who require it. If you feel you have the necessary skills and attributes to be a success in this role then please upload your CV with a brief cover letter today