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Health Research Authority is looking for an experienced Change and Release Manager who can set up, standardise and lead complex digital transformation changes through the programme governance, ensuring adequate risk assessment and scheduling of changes and releases for a stable and reliable technology service. The successful candidate will take a hands-on approach to ensure that technical changes to software and services are adequately assessed for impact, prioritised, scheduled, authorised and implemented in line with agreed processes and using appropriate tools.
Successful candidate will have experience of continuous release management in an Agile/SAFe environment and will play a leading role in planning, managing, and overseeing software releases across various technology environments (internal and dependent external organizations).
Main duties of the job
1. Establish RSP change and release management capability keeping in mind Agile delivery practices.
2. Demonstrate broad industry experience in change management and implement a successful change management process from zero to full maturity.
3. Be the responsible owner for the Change Management policy and supporting processes including chairing the Change Advisory Board (CAB).
4. Strategic planning, coordination and execution of change and release management processes.
5. Champion change management - responsible for change management lifecycle, analysing impact and managing risk. Be the main escalation point and make decisions for all technical changes, coordinating releases and interdependencies.
6. Work closely with Agile (scrum) teams and change managers to define release schedules, align resources (internal and external) and manage dependencies.
7. Commitment to transparency, customer-centricity, system stability and performance to ensure stakeholders are kept informed throughout the release process.
About us
As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for you, not just us and the work we do.
We're committed to creating an inclusive workplace that promotes and values diversity. We know from experience that different ideas, perspectives, and backgrounds create a stronger, more creative workplace that help us to deliver the best services.
We welcome applications which represent the rich diversity of our community.
Job responsibilities
This role sits within HRA Digital. The HRA Digital directorate is responsible for developing, delivering and supporting complex solutions within the HRA's portfolio or national information systems for health research. This includes a major programme to build a new Integrated Research Application and Workflow system and to achieve the successful migration and eventual closure of current systems (IRAS and HARP).
The HRA Digital team is a collaborative, supportive team consisting of HRA employees, secondees, contractors and vendors.
Person Specification
Qualifications
* Educated to Masters degree level (or equivalent) in an IT or other relevant discipline or relevant experience.
* ITIL Service Management foundation.
* Agile Change Management or equivalent Agile certification.
Experience
* Demonstrable experience in managing product releases or projects with multiple contributors and delivering on time-based release schedules.
* Experience of working in Agile and DevOps environment.
Analytical and Judgemental Skills
* Ability to navigate constantly evolving situations to ensure plans achieve goals and specific outcomes within agreed timescales.
Other
* Commitment to inclusivity and valuing diversity.
Interpersonal Skills
* Excellent communication, organisational and interpersonal skills.
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