Are you based in the ERITH area? Do you have experience gained in the Construction Materials Supply, Builder’s Merchant or Utilities industry? Frazer a leading building materials distributor in Northern Europe, is on the hunt for an Internal Sales Consultant who are as passionate about great service as we are. Hours – 7am- 5pm Monday to Friday Frazer, Church Trading Estate, Slade Green Road, Erith, DA8 2HX Key Responsibilities Building excellent relationships with new and lapsed customers so you can understand and meet their needs Maximising customer interactions to support achievement of sales and profit targets through upselling and cross-selling relevant products, offering specific product advice. Getting to know our suppliers and continuously looking for opportunities to improve product and industry knowledge Ensuring all customer orders are fulfilled in a timely fashion. Following plans to continuously improve customer experience. Advising customers on trading terms and conditions and information in relation to customer accounts and credit levels. (financial) Supporting all Company initiatives. What’s in it for you? Competitive Basic Salary Performance Related Bonus Retirement Savings Plan (Pension) – with Legal & General Life Assurance - From your first day of employment with us you are automatically covered for a lump-sum death in service benefit of 2 x your basic salary. However, if you join the STARK Building Materials Retirement Savings Plan (including if you are automatically enrolled) and contribute a minimum of 4% of your Pensionable Earnings, your lump sum death in service benefit will be increased to 4 x your Pensionable Earnings. WorkPerks – A platform home to hundreds of all your favourite high street and online discounts via the provider Reward Gateway Aviva Digicare Workplace App (Access to a digital GP, second medical opinions, Mental Health consultation, bereavement service, nutritional consultation) Voluntary company benefits such as Car Salary Sacrifice scheme with VWFS, Cycle2Work, Benenden Healthcare, Critical Illness Cover Employee Discount Refer a Friend scheme Wellbeing Centre via WorkPerks New Reward and Recognition programme – launching soon Required Skills and Experience Great customer focus and desire to do your absolute best to get the best outcomes Ability to build rapport and develop good understanding of your portfolio to secure future projects. Pro active Well organised Great attention to detail Efficiently use IT equipment and have a strong telephone presence. About us At Frazer, we're proud to be part of STARK Building Materials UK and dedicated to providing top-quality products and exceptional service to our customers. We're a friendly and collaborative team, passionate about what we do and committed to doing it well. If you’re ready to take your career to the next level and join a team that is dedicated to providing great service, we want to hear from you. Apply today