Clinical Sales Applications Specialist Help the World Breathe Easier by Collaborating with Innovative Vyaire Employees Around the World As a global leader in respiratory care, we know what we do enables, improves and extends lives. We are an energetic company with a long history of revolutionary products. We devise outstanding solutions that allow patients to lead ordinary lives. We believe the best way to create new value for our customers, is to become invaluable. We know a dynamic culture with diversity of thought makes this possible. Our colleagues are people who specialize in exceeding expectations, establishing last relationships and making it a priority to listen. We are dedicated to anticipating what’s next and get it done. We thrive on contributing and making a difference. To learn more, visit our website: www.vyaire.com Watch our video: https://youtu.be/vE6nTH_FElA The Impact You’ll Make in this Role As a Clinical Sales Applications Specialist covering the North of England & Scotland, you will be a part of our Respiratory Diagnostics RDx team supporting our software and Vyntus product lines using SentrySuite for our PFT, CPET and tidal breathing analysis solutions. In this field-based role, you be responsible for the success of our customer installations. This will include the provision of customer product training and partnering with our senior clinical applications specialist, sales and services teams to provide our customers an exceptional experience. You will also Account Manage a number of customers in terms of sales and clinical support within a set remit. Full support and training will be provided on products and account management. This role will be looking after the North of England and Scotland. Overall Purpose of the role Clinical Applications Specialist: • Develop, plan, and manage customer training programs on respiratory diagnostics equipment using SentrySuite. • Provide customer training on PFT plethysmography and CPET • Support customers with tidal breathing analysis data (Raw and sRaw ) Coordinate and deliver on-site product and service training to customers and maintain customer relationships. Trainings may range from 1-4 days. •Be a strategic partner during pre and post sales activities by leading or participating in product and service demonstrations and/or the design, implementation and monitoring of new products or services. •Provide technical and clinical product insight during the sales process by demonstrating product value to decision makers to orchestrate a successful product conversion within the customer’s organisation, as needed. • Improve customer satisfaction and by product improvement by effectively communicating customer needs. Manage time efficiently and effectively to meet needs of the customer and also of the business. Able to prioritise tasks based on business need. Clinical Account Manager: The Clinical Account Manager is responsible for supporting customers in the development of their respiratory diagnostics and management service to patients • Co-Ordinate resources to ensure optimal customer focus and perception • Co-Ordinate between the different teams from the various departments i.e. marketing and customer care. • Ensure maximum customer satisfaction through coordination with the internal customer support organisation • Support the roll out of new products and market strategies • Discuss appropriate product solutions • Responsible for the organisation of all Vyaire UK exhibitions and trade shows within designated region • Responsible for all area key accounts, develop market share and new customers Ensure presence and permanent follow up of customers providing them with regular information on products and services evolution • Provide regular updates of successes to UK management team • Provide value-added solutions to the customer by gathering all resources available to the sales organisation • Update and follow up prospects, sales forecasts, and provide market share data • Provide quotations related to tenders considering internal processes • Demonstrate management of the territory by providing regular weekly plans and follow ups to management • Execute on business opportunities and maintain a pipeline large enough to support objective attainment • Ensure knowledge of and compliance with company policies and processes • Support Senior CAS to manage, maintain and care for company demonstration equipment • Undertake other duties and responsibilities as assigned by Management Required Qualifications: Education: RCCP Registered Clinical Physiologist Exercise / Respiratory Physiology Degree, Master’s preferred Registered/Certified Pulmonary Function Physiologist Competencies Essential • Effective Team member and willing to act on behalf of the team • Knowledge of PFT Body Plethysmography and CPET measurement • Strong knowledge of SentrySuite software • Strong interpersonal skills with ability to influence others • Pro-active and meeting commitments • Good customer orientation and problem-solving skills • Ability to communicate knowledge to a wide customer base • Embody trust, integrity and ethics inside and outside the Company • The ability to work accurately within a team with minimal supervision • Good planning and organisational skills • Clear communication skills with the ability to communicate at all levels • Conscientious approach to work • Ability to multitask • Flexible attitude and ability to handle changing priorities • Computer literacy with a good working knowledge of Microsoft Office Licence Valid clean UK driving license Travel requirements Some travel away from home from time to time in the UK and abroad. UK - FIELD Full time