Job Summary
Herts & West Essex Integrated Care Board is a leading NHS organisation with an award-winning governing body. Working closely with partner organisations, the ICB's staff design, plan and commission health services for more than half a million people and monitor the quality and effectiveness of those services. The ICB currently has a vacancy for a Local Resolution Lead within the All Age Continuing Care (AACC) team.
The ICB is looking for an experienced nurse who will work as part of the AACC Team and will lead on the review of Continuing Healthcare (CHC) disputes, CHC Local Resolutions and CHC Retrospective review requests to ensure that the NHS Continuing Healthcare processes have been adhered to.
Main duties of the job
The post-holder will be responsible for providing clinical expertise on both the Appeals & Retrospective processes. As part of the role, the post-holder will be expected to chair Local Resolution meetings with claimants and their representatives and will therefore require an excellent understanding of Continuing Healthcare. The role will require a high level of communication and interpersonal skills and the ability to work supportively and effectively with individuals and their families ensuring that they are fully involved throughout the process.
About Us
Here at Hertfordshire and West Essex Integrated Care Board, we're responsible for planning and overseeing how NHS money is spent to support the people who live in Hertfordshire and west Essex. We have around 750 employees and our role is to make sure health services work well and are of high quality as well as value for money. It's an exciting time for us and we're looking for people who enjoy working in a fast-paced, vibrant environment that can help us achieve our aim. So if you share our passion for people and want to make a positive change to their health and health services then we want to hear from you.
Job Description
Responsibilities
For further information on this role please see the job description and person specification attached.
Person Specification
Knowledge, Training And Experience Essential
* Registered Nurse with current registration educated to masters level or equivalent level of experience of working at a senior level in specialist area.
* Extensive knowledge of NHS Continuing Healthcare acquired through post graduate diploma or equivalent experience or training plus further specialist knowledge or experience to master's level equivalent.
* Evidence of post qualifying and continuing professional development.
* Must have an understanding of the background to and aims of current healthcare policy and appreciate the implications of this on engagement.
* Should have an appreciation of the relationship between the Department of Health, NHS England and individual provider and commissioning organisations.
Communication Skills Essential
* Must be able to provide and receive highly complex, sensitive or contentious information, negotiate with senior stakeholders on difficult and controversial issues, and present complex and sensitive information to large and influential groups.
* Negotiate on difficult and controversial issues including performance and change.
Analytical Essential
* Problem solving skills and ability to respond to sudden unexpected demands.
* Ability to analyse complex facts and situations and develop a range of options.
* Takes decisions on difficult and contentious issues where there may be a number of courses of action.
* Strategic thinking - ability to anticipate and resolve problems before they arise.
Planning Skills Essential
* Demonstrated capability to plan over short, medium and long-term timeframes and adjust plans and resource requirements accordingly.
Management Skills Essential
* Must be able to prioritise own work effectively and be able to direct activities of others.
* Experience of managing and motivating a team and reviewing performance of the individuals.
Autonomy Freedom to Act Essential
* Must be able to use initiative to decide relevant actions and make recommendations to Sponsor/ Manager, with the aim of improving deliverables and compliance to policies.
* Ability to make decisions autonomously, when required, on difficult issues, working to tight and often changing timescales.
* Experience of identifying and interpreting National policy. Experience of researching best practice (globally, private and public sector), interpreting its relevance and processes/ practices which could be implemented successfully to achieve system reform (advising on policy implementation).
Financial and Physical Resources Essential
* Previously responsible for a budget, involved in budget setting and working knowledge of financial processes.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website.
Employer details
Employer name: NHS Hertfordshire and West Essex Integrated Care Board (468)
Address: The Forum, Marlowes, Hemel Hempstead, HP1 1DN
Employer's website: https://hertsandwestessex.icb.nhs.uk
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