Ormskirk Medical Practice is looking for an enthusiastic Part Time Medical Receptionist to join our Practice.
Ideally you will have previous experience but this is not essential as we can provide training for the right candidate. The Practice uses EMIS WEB and knowledge of this would be useful. We would expect the ideal candidate to have excellent customer service skills, be well organized and efficient. We are a busy practice and experience in working in a fast-paced organization will be essential.
The role is 30 hours per week over 5 days (Monday - Friday). The shifts are 07:45 am - 13:45 pm or 12:30 pm - 6:30 pm. These are on alternate weeks.
Job Type: Part-time
Pay: £12.14 per hour
Expected hours: 30 per week
* Company pension
Education:
* GCSE or equivalent (preferred)
Experience:
* Medical Receptionist: 1 year (preferred)
Main duties of the job
The main duties will include assisting our patients at reception and via the telephone, plus administrative tasks. You will liaise with the clinical team within the Practice and external organisations such as secondary care and other healthcare agencies.
Job responsibilities
To be responsible for undertaking a wide range of reception duties and the provision of general support to the multidisciplinary team. Duties can include, but are not limited to, greeting and directing patients, effective use of the appointment system, booking appointments, the processing of information and assisting patients as required.
To act as the central point of contact for patients, be responsible for the distribution of information, messages and enquiries for the clinical team, liaise with multi-disciplinary team members and external agencies such as secondary care and community service providers.
Person Specification
Qualifications
* Educated to GCSE level or equivalent
* Excellent communication skills (written and oral)
* Clear, polite telephone manner
* Good interpersonal skills
* Ability to follow policy and procedure
* Experience of working with the general public
* Ability to work under pressure
Experience
* Ability to work as a team member and autonomously
* Polite and confident
* Flexible and cooperative
* Experience of working in a GP Practice
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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