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Project Manager
Department: Technology
Employment Type: Contract / Temp
Location: London
Description
As a Project Manager within the Delivery, Technology & Operations (DTO) function, you will play a pivotal role in leading end-to-end client onboarding projects, aligning internal functions, managing clients and stakeholders, and ensuring seamless project delivery into production.
In addition to external-facing projects, you will have the opportunity to lead internal initiatives, contributing to Reward's operational excellence. This role is ideal for a self-starter with strong organisational skills, a customer-centric mindset, and the ability to manage multiple concurrent projects.
Key Responsibilities
Project Management:
1. Manage complex, customer-facing projects from initiation to completion.
2. Oversee programme and resource planning to ensure timely and efficient delivery.
Stakeholder Engagement:
1. Build and maintain relationships with senior stakeholders to define deliverables, outputs, timelines, quality, and cost criteria.
2. Develop and maintain regular communication structures to keep all parties informed of progress.
Governance & Risk Management:
1. Organise and lead steering groups and governance forums.
2. Identify, manage, and mitigate project risks, issues, and team conflicts.
3. Ensure all changes in scope are managed through appropriate change control processes.
Quality Assurance:
1. Ensure adherence to technology quality standards throughout the project lifecycle.
2. Ensure business areas are prepared and resourced for the implementation of changes.
Team Leadership:
1. Provide leadership, guidance, and coaching to project teams.
2. Encourage knowledge sharing across teams to enhance collective expertise.
Workshop Facilitation:
1. Lead workshops and training sessions, both in person and via MS Teams.
Skills Knowledge and Expertise
1. Extensive experience in programme/project management within financial services.
2. Proven ability to shape programmes and projects from inception to completion.
3. Strong organisational skills and ability to manage conflicting demands.
4. Advanced attention to detail, especially when developing plans and estimates.
5. Demonstrated ability to identify, manage, and mitigate risks and resolve conflicts.
6. Proven track record of managing scope changes and maintaining project value for both Reward and the customer.
7. Strong relationship management skills with the ability to influence at all levels.
Benefits
1. Annual Leave: 25 days + bank holidays
2. Company holiday: 3 additional days off between Christmas & New Years
3. Ability to buy and sell holiday days as well as the ability to bank days (tenure dependent)
4. Flexible working options: we are operating a hybrid working model with 3 days a week from the office
5. Pension: Hargreaves Lansdown - 6% matched contribution
6. Employee share scheme
7. Generous family friendly cover
8. Private healthcare - Bupa
9. Income protection
10. Critical illness cover
11. Life insurance cover
12. Dental cover
13. Optical cover
14. Yulife app for access to employee wellbeing and discounts
15. Perks at Work, cashback/discount shopping site
16. Employee referral scheme
17. Salary sacrifice program which includes cycle to work scheme, electric car scheme and season ticket loans
18. Volunteering program
19. Company events i.e. Christmas party, all-company event and other social/hosted events during the year (we have an active social committee!)
20. Team socials
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