Summary
The Doncaster Deaf Trust, Business Administration Apprentice, will be, detail oriented and able to work across all College administrative and operational functions. Reporting directly to the Business Administration Manager.
Wage
£14,722.50 a year
Training course
Business administrator (level 3)
Hours
The post is full time. Working hours are flexible from 9.00am to 5.00pm, Monday to Friday on a term time only basis. 30 mins lunch, 7.5 hours per day.
37 hours 30 minutes a week
Possible start date
Monday 7 April
Duration
1 year 6 months
Positions available
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you’ll do at work
The individual will be responsible for the financial administrative ordering and procurement of college expenditure, main reception operations, facilitation of conference room bookings, general college administration. Managing and collating data, producing graphs and supporting the college management team. You will ensure compliance with relevant laws and regulations. As the Business Administration Apprentice, you will play a key role in supporting the strategic goals of the Communication Specialist College Doncaster.
Duties and responsibilities
By nature of the responsibility, the following list is not exhaustive, but is a guideline as to the main requirements of the role. The Business Administration Apprentice must be willing, flexible and prepared to carry out reasonable tasks not necessarily covered within this job description.
1. Safeguarding
All staff have a responsibility and duty of care to safeguard and promote the welfare of pupils. Staff must be aware of the systems within the Trust which support safeguarding and must act in accordance with the Trusts Safeguarding and Child Protection Policy and Code of Conduct. There is an annual commitment to training and legislative updates which is required by each individual employee.
2. General Duties
Administration:
* To provide a pro-active service in a busy, fast paced college administrative services function.
* Provide a friendly, efficient service within the main reception area ensuring a professional image is portrayed of the trust at all times.
* Receive and make telephone calls, taking messages, answering queries and directing enquiries to appropriate colleagues/ teams.
* Booking visitors for the College Management team and managing the Visitor Management System.
* Act as a contact for college and trust staff for the ordering of equipment and supplies using the financial ordering system. Ensuring the appropriate and correct procurement procedure is adhered to at all times.
* Be flexible to learn all aspects of college and trust administration procedures.
* Process incoming and outgoing mail.
* Typing correspondence, letters and any other communication requested by the College Management Team or Senior Trust staff.
* Provide support and assist with the coordination of EHCP meetings.
* Complete Travel Pass applications for students.
* Compile all BSL course enquiries.
* Provide curriculum administrative support.
* Create and format documents and presentations as needed in a range of MS Office programs.
* Any other administrative duties within the trust/ college function, including photocopying, binding.
* Assist with events and corporate events where appropriate.
* Diary management to be developed
Where you’ll work
DONCASTER DEAF TRUST
LEGER WAY
DONCASTER
SOUTH YORKSHIRE
DN2 6AY
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
College or training organisation
SHEFFIELD COLLEGE, THE
Your training course
Business administrator (level 3)
Equal to A level
Course contents
* Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
* Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
* Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
* Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
* Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
* Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
* Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
* Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Your training plan
* Apprentice Standard- Business Administrator Level 3
* Includes End Point Assessment
* College Attendance- Combined delivery of both attendance at
* Hillsborough Campus and Google Classroom over 10 sessions
The Business Administration Apprentice, from time to time, will be required to undertake training relevant to the key objectives and responsibilities of the Trust. There are mandatory training requirements that must be completed via Educare.
Requirements
Essential qualifications
GCSE or equivalent in:
* 5 GCSE's including Maths and English (grade A*-C/9-4 grades)
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
* Communication skills
* IT skills
* Attention to detail
* Organisation skills
* Customer care skills
* Problem solving skills
* Presentation skills
* Administrative skills
* Analytical skills
* Logical
* Team working
* Creative
* Initiative
* Non judgemental
* Patience