Job summary Are you looking to be part of an ambitious and caring team who provide high quality and safe care, striving towards excellence? North Bristol NHS Trust (NBT) is looking for a motivated and enthusiastic Band 3 Administrator to join our Continuous Improvement and Learning Team (CILT) within Women and Children's Health Services. If you are an experienced administrator with the relevant knowledge, and skills then this is an ideal opportunity for you to join NBT's Team of the Year 2021, as nominated by NBT Exceptional Healthcare Awards. The role involves working in collaboration with colleagues to support service improvements within Gynaecology, Maternity and Neonatal Services. This role is an exciting opportunity for an ambitious candidate, who is keen to make a difference to the patient safety agenda within the organisation. As a part of this role, you will undertake the Level 3 Business Administrator apprenticeship. Main duties of the job The Continuous Improvement and Learning Administrator will be responsible for providing administration and clerical support for staff and managers in all aspects of quality and patient safety within the Division. The business administrator apprenticeship includes: Fully supported 15-18 month training and support to develop the knowledge, skills, and behaviours to gain a Level 3 Business Administrator Apprenticeship qualification Monthly assignments, skills assessments and 1:1 support with a dedicated tutor/assessor Workplace mentor to support you to put your learning into practice End Point Assessment delivered by Innovate Awarding - graded Pass or Distinction Learn a set of highly transferable skills and behaviours including IT, communications, decision making, projects, interpersonal skills, quality assurance, planning and organisation in the workplace, business fundamentals and team work amongst others. About us NBT is friendly organisation where every one of our staff members is valued. We strongly believe that our employees are our greatest asset; we engage with our staff and empower everyone at all levels, discuss ideas and initiate change to offer improvements in our care. If you join our team you will have high quality training and development to help you grow in your career Our maternity service is continually changing and evolving to meet the needs of the local population and ensure women, birth parents and families have a positive birthing experience. We are a supportive team who welcome innovative ways of working, sharing learning from incidents and best practice. If you would like to come to meet our team, or to talk about what we can offer, please get in touch. Important - Please note to be eligible for the apprenticeship you must be: Over the age of 16 Have lived in the UK/EEA for the past 3 years Have the right to work and reside in the UK, which is not granted for education purposes (education visa) Have enough time remaining before the expiry of their current visa to allow full completion of the apprenticeship programme including EPA. Not be currently studying any other form of qualification Date posted 17 January 2025 Pay scheme Agenda for change Band Band 3 Salary £24,071 to £25,674 a year pro-rata Contract Permanent Working pattern Part-time Reference number 339-CCC5142-A Job locations Southmead Hospital Bristol BS10 5NB Job description Job responsibilities Please see job description attached for more information. The Post holder will support and service the Divisional meetings the CILT is responsible for. They will also be required to help support the internal systems, processes and activities in the service. The post holder will provide administration support to Senior Leads and other staff within the Continuous improvement and learning team. The post holder will report to the Continuous Learning and Improvement Support Manager. The Administrator will provide the direct support to the service objective of driving assurance and governance activity across the Division. They will also support work on the core areas of responsibility for the Service. Job description Job responsibilities Please see job description attached for more information. The Post holder will support and service the Divisional meetings the CILT is responsible for. They will also be required to help support the internal systems, processes and activities in the service. The post holder will provide administration support to Senior Leads and other staff within the Continuous improvement and learning team. The post holder will report to the Continuous Learning and Improvement Support Manager. The Administrator will provide the direct support to the service objective of driving assurance and governance activity across the Division. They will also support work on the core areas of responsibility for the Service. Person Specification A/I Essential Hold and be able to evidence GCSE Maths and Englis at a minimum of grade C/4. Ability to demonstrate accuracy and attention to detail Proficient in the use of Word, Excel, Powerpoint and Outlook Excellent communication skills Prioritising own workload, resolving conflicting diary appointments,Demonstrate awareness and understanding of the Data Protection Act 1998 in order to exchange confidential or sensitive information with senior managers/clinical staff in a responsible manner Maintain confidentiality at all times ensuring that there are no breaches of security as a consequence of personal actions. Desirable Experience of working in an NHS Environment,Experience of using Hospital Information Systems Higher National Certificate or equivalent knowledge/experience, Experience in a PA or secretarial role providing a full spectrum of administrative and office management duties,Experience of organizing, handling and inputting large volumes of data and producing basic reports and summaries.,Experience of identifying, extracting and exporting raw data from clinical records, computer databases and other sources and organising data for quantitative and qualitative analysis and importing into departmental databases and spreadsheets,Shorthand skills and Audio transcribing skills Minute taking skills Good basic administrative knowledge Excellent organisational skills and the ability to meet tight deadlines Person Specification A/I Essential Hold and be able to evidence GCSE Maths and Englis at a minimum of grade C/4. Ability to demonstrate accuracy and attention to detail Proficient in the use of Word, Excel, Powerpoint and Outlook Excellent communication skills Prioritising own workload, resolving conflicting diary appointments,Demonstrate awareness and understanding of the Data Protection Act 1998 in order to exchange confidential or sensitive information with senior managers/clinical staff in a responsible manner Maintain confidentiality at all times ensuring that there are no breaches of security as a consequence of personal actions. Desirable Experience of working in an NHS Environment,Experience of using Hospital Information Systems Higher National Certificate or equivalent knowledge/experience, Experience in a PA or secretarial role providing a full spectrum of administrative and office management duties,Experience of organizing, handling and inputting large volumes of data and producing basic reports and summaries.,Experience of identifying, extracting and exporting raw data from clinical records, computer databases and other sources and organising data for quantitative and qualitative analysis and importing into departmental databases and spreadsheets,Shorthand skills and Audio transcribing skills Minute taking skills Good basic administrative knowledge Excellent organisational skills and the ability to meet tight deadlines Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Employer details Employer name North Bristol NHS Trust Address Southmead Hospital Bristol BS10 5NB Employer's website https://www.nbt.nhs.uk (Opens in a new tab)