The post holder will protect and enhance the environment by effectively and efficiently investigating complex environmental offences, with a particular focus on waste carriers and brokers' offences. This role will primarily involve operational enforcement work at a local level, although there may also be a need to provide support to the wider organisation. The post holder will respond to environmental incidents and reports in a safe, timely, and efficient manner, and undertake appropriate investigative work. Through the application of our Regulatory Principles, the post holder will ensure compliance with regulatory requirements, undertake proportionate enforcement action, and achieve tangible benefits from our regulatory interventions. A full UK driving licence is essential. The post holder may be required to participate in an out-of-hours rota. The successful candidate will also be expected to hold dual warrants, and be comfortable using handcuffs and batons, as well as wearing a stab vest when undertaking fisheries enforcement. Attendance at a conflict resolution course is required for this post. The post holder will be based in the North East Waste Regulations and Enforcement team which consists of 11 posts. As an organisation we support flexible working. You will be contracted to an NRW office within the place base / location above and a suitable hybrid working pattern will be agreed on appointment. Any regular face to face meetings or training will be planned in advance. To make an informal enquiry about this role, please contact Carys Williams at Carys.Williamscyfoethnaturiolcymru.gov.uk Interviews will be conducted via Microsoft Teams. Successful external applicants will be subject to a satisfactory Disclosure and Barring Service Check (DBS) check. We aim to make offers of appointment within 4 to 8 weeks of the closing date. What you will do Take appropriate actions to collect evidence for enforcement purposes, in accordance with defined procedures. Provide enforcement support to wider organisation. Deliver and support surveillance operations. Provide opinion and advice on enforcement procedures, evidence gathering and warrant applications, in line with current policies and legislation, to enable NRW to take appropriate action as per its enforcement and prosecution policy. Coach and develop team members on new and existing enforcement policies, procedures and techniques equipping them with the knowledge and skills to deliver their work in an effective and efficient manner. Liaise with other internal teams and external organisations, to establish sources of intelligence and to collate and share advice and information so that all parties possess the necessary information to perform and deliver their work. Attend court to represent and give evidence on behalf of the organisation to secure appropriate enforcement action in line with NRW’s enforcement policies. Respond to incidents and complaints. Contribute to a positive health, safety and well-being culture. Undertake health and safety duties and responsibilities appropriate to the post Be committed to Natural Resources Wales Equal Opportunities and Diversity Policy, together with an understanding of how it operates within the responsibilities of the post Be committed to your own development and that of your staff through the effective use of your personal development plan (known as Sgwrs). Any other reasonable duties requested commensurate with the grade of this role. Your qualifications, experience, knowledge and skills In your application and interview you will be asked to demonstrate the following skills and experience using the STAR method. Knowledge of key legislative regimes. Ability to communicate effectively with regulated business and the public and gaining support by influencing. Comfortable and competent in dealing with challenging situations and individual Welsh language level requirements Essential: Level A1 – Entry level (able to use and understand simple, basic phrases and greetings, no conversational Welsh) Desirable: Level B2 – Upper intermediate level (able to discuss work matters) Please note if you do not meet the A1 requirement i.e., ability to understand basic phrases and ability to pronounce Welsh names correctly, then NRW offers a variety of learning options and staff support to help you meet these minimal requirements during the course of your employment with us. Benefits This role will offer a range of benefits, including: Civil Service Pension Scheme offering employer contributions of 28.97% 28 days annual leave, rising to 33 days generous leave entitlements for all your life needs commitment to professional development health and wellbeing benefits and support weekly wellbeing hour to use as you choose See full details for all the employee benefits you will receive. Please keep reading If you think you have what it takes to do this role, but don’t necessarily meet every single point on the job description, please still get in touch and we will be happy to discuss the role with you in more detail. We’re passionate about creating a diverse workforce and positively encourage applications from under-represented communities. We embrace equality of opportunity irrespective of disability, neurodivergence, ethnic origin, colour, nationality, gender expression and gender identity, marital status, sexual orientation, culture, or religion. We put the principles of human rights, equality, fairness, dignity and respect at the heart of our values. We are committed to equal opportunities, and we guarantee interviews for candidates with disabilities who meet the minimum selection criteria. We want to attract and retain talented and highly skilled staff, so we make sure that our pay scales remain competitive. We advertise the full pay scale on our job descriptions. Appointed candidates start at the first point of the pay scale and annual increments are paid each year. We want our staff to grow professionally and personally. From leadership development to access to further and higher education courses, our staff have opportunities to expand their knowledge on variety of topics, stay current in their field and continue to learn as their career progresses. We are a Bilingual organisation which complies with the Welsh Language Standards. Welsh language skills are considered an asset to NRW and we encourage and support staff to learn, develop and use their Welsh language skills.