* 12 month Fixed Term Contract
* Office Based Position
About Our Client
This role is within a well-established, medium-sized retail company based in Hove. The organisation takes pride in its welcoming, supportive environment and commitment to employee satisfaction.
Job Description
* Develop and implement customer service policies and procedures
* Driving sales performance through implementing effective sales strategies
* Handle complex customer complaints and issues
* Provide training and support to team members
* Work closely with other departments to ensure a consistent customer experience
* Analyse customer feedback and purchasing trends
* Drive continuous improvement in the Sales department
* Represent the company at industry events and conferences
The Successful Applicant
A successful Sales and Operations Manager should have:
* A proven track record in a Sales and Operations Management role within the retail industry
* Exceptional communication and interpersonal skills
* Strong leadership and team management abilities
* Ability to handle stressful situations and remain patient and professional
* Excellent problem-solving skills and a customer-focused approach
* A passion for delivering high-quality customer service
What's on Offer
* A competitive salary in the range of £32,000-£35,000
* A supportive work environment in a well-established retail company
* Opportunities for professional development and growth
* An opportunity to make a real impact in the customer service department
If you are a dedicated professional looking for a rewarding role in Sales and Operations Manager in Hove, we encourage you to apply. This is a fantastic opportunity to join a respected retail company and really make a difference. #J-18808-Ljbffr