Summary
We are seeking a Business Loan Broker to join our dynamic Business Loans brokerage team. You'll be directly engaging with SME business owners to introduce them to the most suitable funding options powered by LoanTube's matchmaking platform. This is a fantastic opportunity to start a career in business loans space with strong growth potential.
Wage
£15,704 to £25,396.80 a year
Uncapped commission scheme
Training course
Sales executive (level 4)
Hours
Monday - Friday, 9.00am - 6.00am with a lunch break in between.
40 hours a week
Possible start date
Thursday 3 April
Duration
1 year 6 months
Positions available
3
Work
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
What you’ll do at work
* Handling inbound leads and engaging with SME clients through calls and emails
* Understanding client requirements and matching them to suitable funding solutions
* Introducing these cases to various lenders to secure the right type of finance
* Selling the offers received from lenders to the SMEs.
* Learning about lending products and services
* Maintaining accurate client records using CRM systems
* Working towards KPIs and revenue targets under the guidance of senior brokers
Where you’ll work
184 Shepherds Bush Road
London
W6 7NL
Training
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
College or training organisation
JC TRAINING & CONSULTANCY LTD
Your training course
Sales executive (level 4)
Equal to higher national certificate (HNC)
Course contents
* Sales planning and preparation: Set effective targets using sales forecasts. Prioritise customers and activities to grow account value and maximise return-on-investment in line with your organisation’s strategy. Formulate or refine customer plans and objectives. Create efficient territory plans where appropriate.
* Customer engagement: Effectively communicate and interpret customer information exchanged through written, verbal and non-verbal communication. Develop a customer engagement style that effectively opens sales conversations, builds rapport, enhances customer relationships, and adapts to different customer’s social preferences.
* Customer needs analysis: Be highly skilled at effective questioning and active listening techniques to understand the customer’s needs, guide the sales conversation appropriately, create mutual understanding, and build trust and affinity with customers.
* Propose and present solutions: Develop sales proposals and deliver them using a presentation style and technique appropriate for your customer. Present relevant products and/or services, explain features and their advantages, and clearly articulate the value and benefit of the solution for the specific customer. Use and adapt a range of techniques to draw-out and overcome common sales objections.
* Negotiate: Research the customer’s likely desired outcomes and negotiating stance. Develop responses to likely objections. Identify your own organisation’s needs, such as minimum price and acceptable terms. Negotiate or trade variables effectively.
* Closing Sales: Be attuned to verbal and non-verbal buying-signals andmove to close at an appropriate point in sales conversations. Develop ethical techniques to close sales and confirm customers’ purchase agreement.
* Gathering Intelligence: Collect, analyse and interpret market intelligence and share it appropriately and effectively within your organisation.
* Time Management: Use and adapt appropriate tools and techniques to prioritise and manage your time effectively.
* Collaboration and team work: Contribute effectively within a team environment. Work collaboratively with both internal and external stakeholders. Manage communications with the cross-functional team in relation to the effective delivery of your sales, such as finance and service delivery. Support continual business improvement by sharing best practice with sales team colleagues and assist the marketing team to develop new marketing collateral.
* Customer experience management: Deliver a positive customer experience. Manage customer enquiries and issues effectively. Take proactive action to prevent and minimise customer concerns and complaints. Handle all customer interactions professionally to the customer’s satisfaction.
* Digital skills: Effectively use digital tools to conduct research and target customers in line with the overall sales strategy. Able to deliver presentations and meetings using digital communication. Complete accurate records and process sales in accordance with your organisation’s policies, procedures and digital CRM systems.
Your training plan
Sales Executive Level 4 Apprenticeship Standard:
* Face-to-face training sessions with the Business Loans product team, complemented by reading materials to develop a strong understanding of various lending products
* On-the-job training to review, analyse, and interpret financial documents, ensuring accurate assessments of client eligibility
* In-depth training on the CRM system, covering how to efficiently access customer information, update records, and manage loan applications
More training information
* The apprentcieship standard will be delivered by a specialist Tutor remote and will take place at least once a month
Requirements
Essential qualifications
GCSE in:
* English (grade 4-9)
* Maths (grade 4-9)
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
* Communication skills
* Attention to detail
* Administrative skills
* Patience
* Time management
* Sales
* Team Work
Other requirements
This is an on-site role in Hammersmith (no remote work) • The role requires excellent communication skills and confidence in engaging with business owners • Performance-driven environment with strong learning opportunities