Min fees. Max ease. Full speed. Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money. As part of our team, you will be helping us create an entirely new network for the worlds money. For everyone, everywhere. Job Description What you’ll be doing You’ll be working with the cross-functional teams that make up Send — a squad that’s revolutionising how people transfer money across borders to be as cheap, easy and fast as possible. The Send squad is central to Wises mission of building an open, fair and human financial system. In this role, you’ll play a central role in enabling customers to send large amounts of money quickly and with absolute confidence. You’ll invest time in deeply understanding our customers and their needs, so that you can design and deliver experiences that make complex processes like cross-currency transfers clear, engaging and effortless. Youll also be part of the Content Guild, and will regularly collaborate with the content community across Wise. Here’s how you’ll contribute Get to know our customers, building empathy and a deep understanding of their needs Use your expertise to discover, design and deliver simple, beautifully crafted, intuitive experiences that customers love Influence teams and stakeholders to increase customer-centeredness, creativity, and content quality across the squad Work with designers from other squads to build a single, seamless experience for customers This role will give you the opportunity to: Deliver impact and ship work you’re proud of Own content projects from end-to-end Elevate content quality — defining what good looks like in the squad, then helping deliver it Be part of a positive change in the world. We’re fixing a broken, greedy system, and putting people and businesses in control of their money About you: You’re an accomplished Staff Content Designer with extensive experience shipping world-class consumer products You’re comfortable navigating complexity and ambiguity — and can successfully collaborate in this environment You have an eye for quality. You know how to deliver it yourself, and how to support other designers to do the same You’re influential, inspiring, and able to work with others in a culture that values autonomy and empowerment You’re highly empathetic, both to customers and the people you work with You’re a trusted partner who builds effective relationships with your peers across the business Heads up, this probably isn’t for you if: Your experience is mostly in marketing content, advertising, copywriting, journalism or social media – and you have no hands-on experience of content design or working in UX Additional Information For everyone, everywhere. Were people building money without borders — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive. Were proud to have a truly international team, and we celebrate our differences. Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.