Location: LPL2
When you join Amazon as an Area/Shift Manager, you’ll gain experience leading a large and diverse team to ensure your area of the business keeps pace with demand. In this hands-on role, you’ll learn about the complexity of operations at a global business and what it takes to make everything run seamlessly. While you implement your team’s approach to drive productivity, you’ll also work closely with your colleagues to address challenges, which means no two days will be the same.
Key job responsibilities
You will put your analytical skills to the test and roll up your sleeves to complete actions that will contribute to improving the functionality and level of service that Fulfillment Centers, Sortation Centers, and Delivery Stations provide to our customers. This will include:
1. Diving deep into data, mapping processes and problems
2. Offering and testing potential solutions and implementing the best one(s)
3. Interacting with highly efficient managers, technology development teams, and front-line Associates, thinking broadly about solutions to the most complex business and operational challenges faced by one of the world’s fastest growing operations networks
A day in the life
You’ll work shifts and be based at one of our operational sites. Your main focus will be to maintain safety standards within your team and across your site. You’ll also monitor and maintain process efficiency. Your days will always include prioritizing routine team management and daily operational tasks, alongside other tasks like individual escalations, process improvement work, and wide-scale operational contingency planning.
Being a key part of the operations team involves working with colleagues in other teams and external partners to ensure we stay on track to meet our customer demands and targets. This will involve analyzing data and performance metrics with leaders in your business area, as well as discussing the operational pros and cons of technical improvements with engineers.
BASIC QUALIFICATIONS
* Bachelor’s degree (or working towards a bachelor’s degree)
* Relevant experience in performing data analysis
PREFERRED QUALIFICATIONS
Preferred qualifications are not required to apply for a position at Amazon. If you have all the basic qualifications above, we’d love to hear from you.
* Experience of communicating with a wide range of stakeholders, including your peers and leadership
* Experience in a logistical working environment
* Experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment
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