Job Description
What will I be doing? As a Sunday Lodge Cleaner, you will be responsible for cleaning and servicing lodges to deliver an excellent Guest and Member experience. This includes monitoring supply inventories and undertaking additional periodic cleaning programmes.
Responsibilities:
1. Clean and service lodges according to Standards of Performance (SOP).
2. Maintain cleanliness of the lodge and housekeeping areas.
3. Ensure adequate supplies of provisions as per SOP.
4. Perform tasks delegated by the Accommodation Supervisor for periodic cleaning.
5. Report defects, damages, thefts, breakages, maintenance, and hazard issues.
6. Handle lost property procedures.
7. Ensure the security of property and premises for the company and guests.
8. Greet guests warmly and courteously.
9. Complete and submit guest questionnaires.
10. Use and store chemicals correctly.
11. Comply with security, fire regulations, and health and safety legislation.
12. Perform any other reasonable tasks set by management.
Qualifications
What are we looking for?
Hilton Grand Vacations is a leader in the vacation ownership industry, committed to innovation, quality, and growth. Our success relies on our Team Members. To succeed in this role, you should possess:
* A positive attitude
* Good communication skills
* The ability to work under pressure
* The ability to work independently or in a team
* Respond promptly to guest requests and deliver high service levels
* Be methodical and well-organized
It is advantageous to have previous cleaning experience.
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